What are the responsibilities and job description for the Technology Support Specialist position at Crete United?
Location: Oglesby, IL
Pay: Up to $25 per hour (DOE)
John’s Service & Sales is seeking a reliable and tech-savvy Technology Support Specialist to support our field supervisors, estimators, and project managers. This role is responsible for providing day-to-day technical assistance, maintaining data accuracy, and ensuring our team can efficiently utilize company software and systems.
Key Responsibilities
John Service & Sales (a Crete United Company) is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.
Pay: Up to $25 per hour (DOE)
John’s Service & Sales is seeking a reliable and tech-savvy Technology Support Specialist to support our field supervisors, estimators, and project managers. This role is responsible for providing day-to-day technical assistance, maintaining data accuracy, and ensuring our team can efficiently utilize company software and systems.
Key Responsibilities
- Provide hands-on technical support to field supervisors, estimators, and project managers
- Assist with data entry, document management, and system updates across multiple platforms
- Support and troubleshoot issues within company software, including job tracking and project management tools
- Maintain and organize digital files, drawings, and project documentation
- Assist with uploading, editing, and managing plans and submittals
- Ensure accurate and timely entry of project data, job costing, and reporting information
- Train and assist team members on proper use of software and technology tools
- Coordinate with internal teams to improve workflows and efficiency through technology
- Help maintain company hardware, software updates, and user access
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Experience with Adobe (PDF editing, markup, document management)
- Strong computer and troubleshooting skills
- High attention to detail with strong data entry accuracy
- Ability to manage multiple tasks and prioritize effectively
- Strong communication skills and ability to support both office and field personnel
- Self-motivated with a problem-solving mindset
- Experience with Construction or Mechanical Contracting environments
- Familiar with software such as Blue beam, Spectrum, Procore, Build ops
- Experience supporting Project Managers or Operations teams.
- Medical
- Dental
- Vision
- 401K
- Vacation / PTO
- Great work culture and opportunities for advancement!
John Service & Sales (a Crete United Company) is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.
Salary : $25