What are the responsibilities and job description for the Hotel Night Auditor position at Crestview Management, LLC?
Hotel Night Auditor
DoubleTree Cincinnati Airport
Job Description
The Hotel Night Auditor is responsible for ensuring the accuracy of the hotel's financial records and providing exceptional customer service to guests during the overnight shift.
Key Responsibilities
- Balance and reconcile daily financial transactions.
- Prepare and distribute daily reports to management.
- Assist with guest check-in and check-out processes.
- Respond to guest inquiries and resolve any issues or complaints.
- Perform security checks throughout the hotel.
- Maintain accurate records of room occupancy and availability.
- Assist with other duties as assigned by management.
Qualifications
- High school diploma or equivalent
- Prior experience in hotel front desk or accounting preferred.
- Strong attention to detail and ability to work independently.
- Excellent communication and customer service skills
- Proficient in Microsoft Office and hotel management software
- Ability to work overnight shifts and weekends.
Physical Requirements
- Ability to stand for extended periods of time.
- Ability to lift up to 25 pounds.
- Ability to bend, stoop, and reach.
Benefits:
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.
E.O.E.