Key Account Manager

For over 40 years, Crestview Collection has been a trusted leader in the home furnishings industry, partnering with top retailers and designers worldwide. As a family-owned company, we are grounded in integrity, innovation, and exceptional service. Our expansive portfolio—spanning lighting, furniture, décor, and accessories—delivers trend-driven designs at competitive price points, enabling our partners to grow profitably.

Crestview Collection is seeking a Key Account Manager to lead and expand strategic partnerships with major retail accounts. This high-impact role is designed for a seasoned sales professional with a proven track record in mass retail, a strong existing network, and the ability to drive significant revenue growth.

This role offers the opportunity to directly influence business strategy, expand national retail presence, and shape long-term partnerships with some of the industry’s most important customers. Memphis-based candidates are preferred, though remote candidates with an established book of business are strongly encouraged to apply.

• Strategic Account Leadership: Own and grow a portfolio of high-value national retail accounts, developing long-term strategies that drive revenue, margin, and market share
• Business Development: Leverage existing relationships and industry network to introduce Crestview Collection to new retail opportunities and expand distribution
• Revenue Growth: Identify and execute high-impact growth initiatives, including new product placements, category expansions, and merchandising strategies
• Executive Relationships: Build and maintain strong relationships with senior buyers, merchants, and decision-makers across key accounts
• Data-Driven Strategy: Utilize retail analytics, forecasting, and performance metrics to guide decision-making and optimize account performance
• Negotiation & Deal Structuring: Lead complex negotiations on pricing, assortment, and contractual agreements to deliver win-win outcomes
• Cross-Functional Leadership: Partner with internal teams across product development, supply chain, and marketing to ensure flawless execution and customer satisfaction
• Performance Visibility: Provide strategic insights and reporting to executive leadership on account health, risks, and growth opportunities
• Customer Advocacy: Champion the voice of the customer internally, driving initiatives that enhance experience, retention, and long-term value
  

• Proven success in senior-level account management or sales leadership within wholesale home décor, furniture, or a related industry
• Established relationships and active book of business with mass retailers (e.g., national chains, big-box, or large regional accounts)
• Strong commercial acumen, including expertise in retail math, margin management, and data analysis
• Demonstrated ability to drive multimillion-dollar account growth and expand market share
• Exceptional executive presence, communication, and relationship-building skills
• Advanced negotiation skills with experience managing complex, high-value agreements
• Self-starter mindset with the ability to operate both strategically and tactically
• Proficiency in Microsoft Office, particularly Excel and PowerPoint for data analysis and presentations
• Willingness to travel as needed to support account development and relationship management