COMMUNITY SERVICE AIDE - POLICE

Job Summary
Serves in a para-police capacity, assists sworn officers with various duties, respond to traffic accidents and parking violations, and other non-emergency calls for assistance. Develops and maintains positive relationships with neighborhood organizations and residents in an effort to increase community-police cooperation and to promote crime prevention and safety theories and practices that can be implemented in communities to deter criminal activity. Work is performed in accordance with standard departmental procedures and under general supervision and involves some exercise of independent judgment and initiative.
 
Job Responsibilities

• Assists sworn officers with various duties as assigned.
• Responds to non-emergency calls for assistance.
• Enforces traffic and parking ordinances; responds to minor traffic accidents.
• Issues citations and tickets as appropriate.
• Assists in preparing cases for court; provides court testimony as required.
• Assists with criminal investigations division follow-ups as requested.
• Performs various public service duties, including directing traffic on streets, roadways, intersections, school crossings, and during special events.
• Supervise School Crossing Guards
• Provides police escort, assists stranded motorists, provides crowd control at City events. Etc.
• Assist with criminal history research and arrest fingerprint cards.
• Ability to read a variety of law books, ordinances, maps, policy and procedure manuals, warrants, criminal records.
• Ability to prepare reports, records, tickets, etc. with proper format, punctuation, spelling and grammar, using all parts of speech.
• Processes and inputs data accurately into the FCIC/NCIC terminal.
• Receives and responds to citizen inquiries, complaints and requests for assistance; refers public to persons or agencies which can provide further assistance as required.
• Ability to understand and follow oral and written instructions.
• Process basic crime scenes for fingerprints and collection of evidence.
• Ability to work and maintain a professional relationship with Community Groups and Neighborhood Watch.
• Performs filing and paperwork retention.
• Performs related duties as directed when such duties are a logical and appropriate assignment to the position.

 
Knowledge, Skills and Abilities

• Ability to remain calm and react quickly in emergencies.
• Ability to conduct motor vehicle accident investigations with minimal supervision.
• Ability to establish and maintain effective working relationships with employees and the general public.
• Knowledge of basic life saving techniques (CPR).
• Education High school diploma or GED equivalent
• Experience Two years general office experience, communications, or records management experience.
• Licenses and Certifications Possess an acceptable Florida Driver’s License. Must possess or obtain within six (6) months of employment.
• FCIC/NCIC certification.

 
Physical Requirements
Requirements Must be physically able to operate a variety of machines and equipment including automobile, office equipment, radio, telephone etc. Must be able to exert up to thirty pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Physical demands are in excess of those for sedentary work, must be able to remain on feet for periods of time, stoop, kneel, crouch, lift, carry, push, pull, climb, balance, walk, run. Must be physically fit. Must be able to restrain, lift and/or carry adults of varying weights.