What are the responsibilities and job description for the Customer Service Team Member (Front of House) – Crestline Bagel Co. position at Crestline Bagel Co?
Customer Service Team Member (Front of House) – Crestline Bagel.
Birmingham, AL (Cahaba Heights & Mountain Brook)
Crestline Bagel is hiring a reliable, upbeat Customer Service Team Member to join our front-of-house team! This is a full-time position working early mornings in a fast-paced, team-oriented environment across our Cahaba Heights and Mountain Brook locations.
We’re looking for someone who takes pride in great service, works well under pressure, and shows up ready to get it right every day.
What You’ll Do:
- Prepare food to order
- Make coffee and espresso drinks
- Operate the point-of-sale system
- Maintain a clean and organized workspace
- Provide friendly, efficient customer service
Schedule & Availability:
- Morning/day shifts
- Must have open availability, including weekends
- Store hours:
- Weekdays: 6:00 AM – 2:00 PM
- Weekends: 7:00 AM – 2:00 PM
What We’re Looking For:
- Reliable transportation
- Ability to commute to Birmingham, AL (35243)
- Willingness to work early mornings and weekend shifts
- Strong work ethic and attention to detail
- Positive attitude and team mindset
What a Great Hire Looks Like:
- Shows up early and ready to work
- Moves with urgency without sacrificing quality
- Stays calm and friendly during busy rushes
- Takes initiative instead of waiting to be told what to do
- Cares about the small details (cleanliness, accuracy, presentation)
- Enjoys being part of a tight-knit team
Important:
We’re a small, high-accountability team. Consistency, punctuality, and a strong work ethic matter here—this role is best suited for someone looking for a steady, long-term position rather than a short-term or fill-in job.
Compensation & Perks:
- Base pay: $9/hour tips (average $16–$17/hour total)
- Health, dental, and vision insurance options available after 90 days
- Low-turnover, supportive team environment
- Full-time, stable position
Work Location: In person (Cahaba Heights & Mountain Brook)
To Apply:
Please submit your resume and include:
- Your general weekly availability
- A short note (2–3 sentences) on why early morning shifts (starting as early as 6 AM) work for you
Pay: $9.00 - $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $9 - $17