Front Desk Manager-Assisted Living

MUST WORK WEEKENDS WHEN NEEDED

Cresthaven Senior Living is seeking a dependable and experienced Front Desk Manager to oversee daily operations and provide leadership and support to front staff during their assigned shift. The ideal candidate will have healthcare management and clinical experience, strong communication skills, excellent customer service, and the ability to effectively manage a fast-paced assisted living environment.

The Supervisor will help ensure that residents receive quality care and services while maintaining a safe, clean, and professional environment.

Qualifications

• Must be available to work weekends when needed
• Minimum of 5 years of experience in healthcare management
• Management and clinical experience required
• Proficient in English, including reading and writing
• Excellent verbal and written communication skills
• Excellent customer service and interpersonal skills
• Strong leadership and staff-management abilities
• Ability to document accurately, effectively, and efficiently
• Strong problem-solving and decision-making skills
• Ability to multitask and remain organized in a fast-paced environment
• Bilingual preferred
• Previous assisted living, senior living, or healthcare experience preferred

Responsibilities

• Oversee and manage the daily operations of the assigned shift
• Coordinate and supervise staff to ensure smooth and efficient shift operations
• Monitor resident needs and help ensure quality service and care
• Communicate effectively with staff, residents, families, and management
• Assist with training and onboarding new team members
• Ensure staff follow company policies, procedures, and applicable requirements
• Complete and review required documentation accurately and timely
• Address resident, family, and customer questions, concerns, and complaints professionally
• Monitor cleanliness, organization, and overall condition of the facility
• Monitor supplies and inventory and communicate ordering needs to management
• Work closely with other supervisors and managers to maintain continuity between shifts
• Assist with resolving operational and staffing issues as they arise
• Promote a positive, respectful, and professional work environment
• Support management in achieving overall facility and business goals
• Perform other duties as assigned by management

What We’re Looking For

The ideal candidate is a responsible, hands-on leader who can confidently supervise staff, communicate effectively, respond to resident needs, and make sound decisions during the shift. This position requires someone who is dependable, organized, compassionate, and comfortable taking initiative.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Nursing: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• RN (Preferred)

Work Location: In person

Salary : $20