What are the responsibilities and job description for the Service Cashier/Booker position at Crest INFINITI?
As an employee of Crest Auto Group, you are part of the Crest luxury vehicle family, which includes one of the largest selections of new and pre-own luxury vehicles. Not only that, you can expect to work with a team of dedicated employees with a common goal of a collaborative approach. We offer regular training, opportunities to promote from within and are continuously striving to foster loyalty, long-term careers and happy employees.
What We Offer
Employees work in a customer centric environment that offers amenities like:
- Large Event Room and Wine Cellar for hosting customer and community events
- Full service Commercial kitchen with on-staff Chef inspired menus
- Full service Cafes in each new car building
- Coffee bars with full time Barista's
- Golf Putting Greens
- Dog Park
- Customer Technology Areas
- Vehicle Technology Consultants
- Automated drive-thru Carwash
Available Benefits of Employment:
- 401K
- Vehicle Purchase Program
Responsibilities
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Operate switchboard telephone system
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
- Create loan car contracts using dealership's computer system
- Thoroughly inspecting loan car vehicles, checking for damages, and making sure all vehicles are clean
- Reconcile toll and gas fees
- File necessary insurance claims
- File service invoices and loan car contracts
- Set up active deliveries and valets
Qualifications
- CDK experience preferred not required
- Experience with Microsoft Office suite is a plus
- Customer service experience
- Available to work Part Time Hours
- Available to work flexible hours on weeknights & weekends
- Ability to communicate customers' interests needs and requests to management and service advisors
- Clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
