What are the responsibilities and job description for the Tea Room/Cafe Shift Leader position at Crest Hill Tea Room?
MUST BE 21 ON HIRE DATE
$1,000 Hiring Bonus*
Weekend availability required
PTO
Free meals while working
Full and part time available
About Us
We are a modern, fast-paced but friendly café-style establishment focused on exceptional guest experience. Our menu is simple, our environment is welcoming, and we build strong relationships with our regulars. If you enjoy the mix of customer interaction, light food prep, and a clean, organized workspace — you’ll feel right at home here.
What You’ll Do
Our team members are cross-trained, so every shift feels different. Daily responsibilities include:
- Providing warm, attentive customer service
- Preparing light food items and beverages
- Serving guests at tables and maintaining a clean dining space
- Managing POS transactions, answering phones, and taking reservations
- Keeping the back-of-house organized and stocked
- Supporting opening and closing tasks
- Pouring wine and mimosas (must be 21 )
Team Leads may also assist with cash handling, shift flow, customer relations, and task delegation.
Who Thrives Here
People who succeed with us typically enjoy:
- A guest-first, hospitality-driven environment
- The structure of a café with the personal touch of a sit-down service experience
- Working on a smaller team where every role matters
- Building rapport with regular customers
- Opportunities to grow into leadership positions
Previous café, restaurant, or customer-service experience is helpful but not required — we’re happy to train the right person with a great attitude and work ethic.
Why Join Our Team?
- $1,000 hiring bonus*
- Opportunities for advancement
- Supportive management and a positive team culture
- Consistent schedules
- A workplace where service is valued and appreciated
Hiring Bonus Details
*Bonus paid in two installments: 50% after 6 months and the remaining 50% after 12 months of continuous employment (minimum 24 hrs/week average).
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $18 - $22