What are the responsibilities and job description for the Coordinator II - MHSD - Prevention position at Crescentcare?
At CrescentCare, we bring caregivers and the community together as partners in health and wellness for all. Our experience builds on more than 40 years of impact. In 2014, we became a Federally Qualified Health Center to offer an expanded range of health and wellness services for anyone and everyone who is seeking healthcare services in Greater New Orleans and Southeastern Louisiana.
Our Mission
Strengthening our entire community through whole-person healthcare and education.
Position Summary
Responsible for assisting in implementing CrescentCare’s community outreach and HIV/HCV testing services as outlined in the Metropolitan Human Services District (MHSD) grant. This role targets high-risk substance users, especially pregnant individuals, women with dependent children, and people who inject drugs (PWID). Duties include conducting street-based outreach, HIV/HCV/STI testing and counseling, linkage to medical and substance use services, and coordination of MHSD-specific documentation and reporting deliverables. Prevention Coordinator II plays a key role in ensuring CrescentCare’s outreach efforts meet quality standards and grant requirements. Work with linkage and other programs to ensure clients access all the services needed. Ensure compliance with funder requirements and attainment of program deliverables.
Key Duties and Responsibilities
- Provide client-centered HIV/STI/HCV counseling, testing, outreach, and referrals to high-risk individuals in field and clinical settings
- Follow the implementation of the scientifically sound, evidence-informed outreach model (e.g., NIDA model) to engage substance users in harm reduction and treatment
- Conduct individual risk assessments and develop personalized risk-reduction plans
- Maintain confidentiality and supportive counseling during pre-/post-test sessions
- Coordinate referrals to OPH and other services for clients who test positive or require additional care
- Track services using MHSD documentation tools, including monthly spreadsheets, client logs, and follow-up data
- Work in collaboration with MHSD team lead, Prevention outreach team programs, internal linkage teams, substance use providers, and maternal health navigators to ensure access to wraparound services
- Distribute safer sex materials, syringes (if applicable), and hygiene products as part of harm reduction efforts
- Coordinate program activities to achieve deliverables of MHSD grant
- Actively participate in community events and mobile outreach operations including set-up and breakdown
- Assist with data entry, reporting, and documentation required by MHSD
- Attend MHSD trainings, annual meetings, and district public forums as required
- Represent CrescentCare and MHSD values in community engagement activities
- Other duties as assigned
Qualifications
Education
- Bachelor's degree and 1 year of experience in public health, harm reduction, or social services; or
- High School Diploma/GED and 3 years of relevant experience
Other (licensure, certifications)
- Experience with substance-using populations, women’s health, HIV/HCV services, or peer navigation
- Valid Louisiana Driver’s License required
- Willingness to work flexible hours, including evenings and weekends
- Prior HIV/HCV testing and counseling certification (or ability to complete training within 60 days
- Bilingual Spanish a plus
ESSENTIAL PHYSICAL REQUIREMENTS
- Extended periods of sitting required.
- Work is primarily office based.
- Some travel may be required.
- May need to lift up to 25 pounds in equipment and supplies
Total Compensation Package
We believe the investment we make in our employees is among the most important. Our compensation package includes:
- Comprehensive medical and prescription drug coverage options
- Health Savings Account (HSA)
- Employer-paid Dental
- Employer-paid life insurance & AD&D
- Employer-paid Wellness Program
- Employer-paid Employee Assistance Program
- Employer-sponsored vision insurance
- Employer-sponsored short-term disability insurance
- Vacation time (accrue 10 days in first 12 months)
- Sick time (accrue 8 days in first 12 months)
- Eleven (11) paid holidays
- 401(k) retirement plan with employer match beginning in employee’s second year