What are the responsibilities and job description for the Operations Manager position at Crescent Solutions?
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Operations Manager
The Operations Manager continuously ensures that the production workspace is a safe work environment for all employees while working to ensure customer satisfaction with product assembly. This person will foster a work environment where exceptionally trained employees at varying levels can successfully contribute to the manufacturing mission. The Operations Manager will exercise independent judgment when making changes to operations and leadership tools as well as coaching employees utilizing individual and subgroup performance evaluations. Resources will be utilized efficiently by the Operations Manager to achieve contract objectives for customers. Costs will be controlled to the extent possible within the corporate framework. Daily, this person will oversee direct labor training, manufacturing scheduling, material purchasing, and direct the labor workforce. Periodically, wage and salary administration will also be required.
The Operations Manager works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. This position follows processes and operational policies in selecting methods and techniques for obtaining solutions and acts as an advisor to subordinates to meet schedules and/or resolve technical problems. Further the Operations Manager develops and administers schedules, performance requirements and may have budget responsibilities.
Essential Functions:
- Coordinates the NRE efforts with the scheduling, materials purchasing and manufacturing functions to assure a smooth and timely new product introduction.
- Determines and reports monthly shipment targets.
- Daily supervises the schedule, response to customer requests, work performance, and quality problems.
- Periodically, does wage and salary administration.
- Assures that tools, procedures, trained personnel, work instructions are in place to allow for successful assembly.
- Informs team members of production problems and conflicting schedule requirements
- Assists team members in resolving production and conflicting scheduling issues
- As needed, communicate with customers in a manner that always supports the organization’s goals and objectives.
- Completes all required trainings including but not limited to Security Awareness, Controlled Unclassified Information (CUI), S.H.E. (Safety, Health, and Environmental), Ethics, Anti-Slavery and Human Trafficking, Quality and all performance/product related trainings.
- Adhere to AS9100 and ISO procedures and ISO compliance.
- Other duties as assigned.
Required/Preferred Knowledge and Skills:
- 4-year degree preferred
- 10 years of relevant work experience.
- Above average to expert knowledge of ERP systems.
- Above average computer skills including MS Excel, MS Word, Outlook, and PowerPoint.
- Ability to thrive in an environment of constant change.
- Work independently and proactively, as well as, in a team.
- Aerospace and/or defense experience preferred.
- Must understand AS9100 requirements.
- Must have excellent organizational skills and ability to follow through with a high standard of attention to details.
- Understand Safety, Health, and Environmental regulations.
- Understanding of ITAR and EAR regulations (preferred but not required).
Supervisory Responsibility
This position directly supervises all workshop department supervisors including Inventory, Shipping/Receiving, Purchasing and Production Planning