What are the responsibilities and job description for the Room Service Server position at Crescent Hotels?
Description
Discover the unique charm and character of La Posada de Santa Fe, A Tribute Portfolio Resort & Spa. Located on six acres steps from the historic Plaza, our Southwestern-style hotel is the only full-service resort in downtown Santa Fe. Resort guests enjoy easy access to Santa Fe landmarks like the New Mexico History Museum and Canyon Road art galleries.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for our next best team member to join our Food and Beverage team to fill the role of Room Service Server. We are committed to provide you with:
- Highly competitive wages.
- An exceptional benefit plan for eligible associates & your family members.
- 401K matching program for eligible associates.
- Flexible scheduling to allow you to focus on what is important to you.
- Hotel Room Discounts at Marriott Brand properties Worldwide and with our Crescent managed properties in North America for you & your family members.
- Free Meals in our associate's cafeteria.
Here is what you will be doing each day:
- Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
- Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
- Set up and deliver all VIP amenities.
- Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedures.
- Complete all shift side-work as outlined in the hotel’s operating policies and procedures.
- Respond to customer needs, issues, comments and problems to ensure quality experience and enhance future sales. Report all communication to immediate shift supervisor.
- Perform all cash handling responsibilities in accordance with company policies and procedures.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Does this sound like you?
- Serv Safe and New Mexico Alcohol Certification required
- Willing to work nights, holidays, and weekends.
- Physically able to carry 35 pounds; able to stand, bend, and move throughout shift.
- Works well as part of a team and on individual tasks.
- Excellent at verbal communication
- Works well and efficiently under pressure.
Our differences are what make us great:
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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