Director of Food & Beverage

Description

The Westin Tempe is looking for a Director of Food and Beverage to join our amazing Team!

**Summary of Benefits**

Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels

Flexible Schedules

Career Growth & Development

Insurance Benefit Available for both Full Time and Part Time Team Members

401k Plan and Company Match Program

Vacation Pay / Sick Pay – Full Time and Part Time Team Members

Holiday Pay – Full Time Team Members

Amazing Recognition Programs/Giving Back – Community Outreach

Tuition Reimbursement

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

A Director of Food and Beverage takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction.

As a Director of Food and Beverage, you will organizes the activities of the Food & Beverage departments, including but not limited to the Kitchens, Banquet Operations, Restaurants, Room Service, Gift Shop, and Bars, to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service and merchandising to maximize Resort Profitability.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Participate in the development of the annual budget; develop short and long term financial operating plans
• Attend mandatory meetings including divisional meetings, executive meetings, staff meetings, etc.
• Participate in community public relations for the hotel.
• Operate traditional software programs such as Word, Excel, Publisher, PowerPoint and/or Outlook Express.
• Perform general cleaning tasks to adhere to health and safety standards.
• Perform in the capacity of any position supervised.
• Keep work area clean and organized.
• Complete other duties as assigned by supervisor.
• Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Considerable skill in complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to move throughout all food and beverage areas and hospitality suites and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and distinguish product quality by smell, taste, and appearance.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Thorough knowledge of food and beverage operations including foods, beverages, supervisory aspects, service techniques, and guest interaction
• Considerable skill in math and algebraic equations using percentages
• Ability to walk, stand, and/or bend continuously to perform essential job functions.
• Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
• Ability to work under pressure and deal with stressful situations during busy periods.
• Ability to access and accurately input information using a moderately complex computer system.

EXPERIENCE

• Ten plus years of experience in Food and Beverage, three of which should be from an Executive Chef and Management level

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed resort standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in resort procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the resort security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

All positions listed on this page are outside of Marriott International, Inc. and its subsidiaries (“Marriott”). These businesses are separate companies and separate employers from Marriott. They control their own employment policies and practices, including hiring. If you accept a position with one of these businesses, you will not be employed by Marriott. These links are provided for informational purposes only. Marriott does not endorse or recommend employers and sharing a posting is not an endorsement or recommendation of an employer.

Descripción

¡The Westin Tempe está buscando un Director de Alimentos y Bebidas para unirse a nuestro increíble equipo!

**Resumen de Beneficios**

Descuentos en Habitaciones para Miembros del Equipo y Familia tanto en Crescent Hotels and Resort como en Marriott Hotels

Horarios Flexibles

Crecimiento Profesional y Desarrollo

Beneficio de Seguro Disponible para Miembros del Equipo de Tiempo Completo y Tiempo Parcial

Plan 401k y Programa de Coincidencia de la Empresa

Pago de Vacaciones / Pago por Enfermedad – Miembros del Equipo de Tiempo Completo y Tiempo Parcial

Pago de Días Festivos – Miembros del Equipo de Tiempo Completo

Programas de Reconocimiento Increíbles / Retribución – Alcance Comunitario

Reembolso de Matrícula

En Crescent Hotels & Resorts, somos un equipo de profesionales de la hospitalidad que estamos profundamente conectados y orgullosos de las experiencias excepcionales que proporcionamos a nuestros huéspedes. Más que eso, ¡sabemos que nuestros Asociados son las estrellas brillantes de lo que hacemos! Entendemos lo que se necesita para ser parte de algo grandioso. Te animaremos a traer tu verdadero yo al trabajo todos los días, te celebraremos y te animaremos mientras brillas en tu trayectoria profesional. Ya sea nuestros programas de salud y bienestar, aprendizaje y desarrollo de clase mundial o nuestros descuentos de viaje que 'alimentan tu explorador interior', trabajamos duro para crear y entregar lo que TÚ necesitas. Estamos listos para que comiences tu viaje con nosotros donde Perteneces. Nos Importas. Brilla Intensamente.

Un Director de Alimentos y Bebidas participa en el servicio a nuestros huéspedes alrededor de nuestro hermoso Hotel y serás parte de un gran equipo de personas útiles que son apasionadas por entregar un servicio excepcional. Esta tarea debe manejarse de manera amigable, cortés, oportuna y profesional, resultando en un nivel extremadamente alto de satisfacción del huésped.

Como Director de Alimentos y Bebidas, organizarás las actividades de los departamentos de Alimentos y Bebidas, incluyendo pero no limitado a las Cocinas, Operaciones de Banquetes, Restaurantes, Servicio a Habitaciones, Tienda de Regalos y Bares, para mantener altos estándares de calidad de alimentos y bebidas, servicio y marketing para maximizar ganancias a través de un servicio al cliente excepcional y merchandising para maximizar la Rentabilidad del Resort.

Además del desempeño de las funciones esenciales, se puede requerir que esta posición realice una combinación de las siguientes funciones de apoyo, siendo el porcentaje de tiempo dedicado a cada función determinado únicamente por el supervisor según los requisitos particulares de la empresa.

• Participar en el desarrollo del presupuesto anual; desarrollar planes operativos financieros a corto y largo plazo
• Asistir a reuniones obligatorias incluyendo reuniones divisionales, reuniones ejecutivas, reuniones de personal, etc.
• Participar en relaciones públicas comunitarias para el hotel.
• Operar programas de software tradicionales como Word, Excel, Publisher, PowerPoint y/o Outlook Express.
• Realizar tareas generales de limpieza para cumplir con los estándares de salud y seguridad.
• Desempeñarse en la capacidad de cualquier posición supervisada.
• Mantener el área de trabajo limpia y organizada.
• Completar otras tareas asignadas por el supervisor.
• Demostrar características de liderazgo positivo que inspiren a los Miembros del Equipo a cumplir y superar los estándares.

HABILIDADES Y CAPACIDADES REQUERIDAS:

Debe tener la capacidad de comunicarse en inglés. Personalidad automotivada con disposición equilibrada. Mantener una apariencia y manera profesional en todo momento. Puede comunicarse bien con los huéspedes. Debe estar dispuesto a

Todos los puestos enumerados en esta página están fuera de Marriott International, Inc. y sus subsidiarias (“Marriott”). Estas empresas son compañías y empleadores separados de Marriott. Controlan sus propias políticas y prácticas de empleo, incluida la contratación. Si acepta un puesto con una de estas empresas, no será empleado por Marriott. Estos enlaces se proporcionan únicamente con fines informativos. Marriott no respalda ni recomienda empleadores, y compartir una publicación no constituye un respaldo ni una recomendación de un empleador.

Description

The Westin Tempe is looking for a Director of Food and Beverage to join our amazing Team!

**Summary of Benefits**

Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels

Flexible Schedules

Career Growth & Development

Insurance Benefit Available for both Full Time and Part Time Team Members

401k Plan and Company Match Program

Vacation Pay / Sick Pay – Full Time and Part Time Team Members

Holiday Pay – Full Time Team Members

Amazing Recognition Programs/Giving Back – Community Outreach

Tuition Reimbursement

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

A Director of Food and Beverage takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction.

As a Director of Food and Beverage, you will organizes the activities of the Food & Beverage departments, including but not limited to the Kitchens, Banquet Operations, Restaurants, Room Service, Gift Shop, and Bars, to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service and merchandising to maximize Resort Profitability.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Participate in the development of the annual budget; develop short and long term financial operating plans
• Attend mandatory meetings including divisional meetings, executive meetings, staff meetings, etc.
• Participate in community public relations for the hotel.
• Operate traditional software programs such as Word, Excel, Publisher, PowerPoint and/or Outlook Express.
• Perform general cleaning tasks to adhere to health and safety standards.
• Perform in the capacity of any position supervised.
• Keep work area clean and organized.
• Complete other duties as assigned by supervisor.
• Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Considerable skill in complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to move throughout all food and beverage areas and hospitality suites and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and distinguish product quality by smell, taste, and appearance.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Thorough knowledge of food and beverage operations including foods, beverages, supervisory aspects, service techniques, and guest interaction
• Considerable skill in math and algebraic equations using percentages
• Ability to walk, stand, and/or bend continuously to perform essential job functions.
• Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
• Ability to work under pressure and deal with stressful situations during busy periods.
• Ability to access and accurately input information using a moderately complex computer system.

EXPERIENCE

• Ten plus years of experience in Food and Beverage, three of which should be from an Executive Chef and Management level

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed resort standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in resort procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the resort security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Tous les postes répertoriés sur cette page sont en dehors de Marriott International, Inc. et de ses filiales (“Marriott”). Ces entreprises sont des sociétés distinctes et des employeurs distincts de Marriott. Elles contrôlent leurs propres politiques et pratiques en matière d'emploi, y compris le recrutement. Si vous acceptez un poste auprès de l'une de ces entreprises, vous ne serez pas employé par Marriott. Ces liens sont fournis à titre informatif uniquement. Marriott n'approuve pas et ne recommande pas les employeurs, et le partage d'une offre d'emploi ne constitue pas une approbation ou une recommandation d'un employeur.