What are the responsibilities and job description for the Supervisor - Cap Rock Cabana position at Crescent Hotels & Resorts?
Restaurant Supervisor Cap Rock Cabana
About Horseshoe Bay Resort
Experience the best of lake life at Horseshoe Bay Resort, where genuine Texas hospitality meets luxury on the shores of Lake LBJ in the Central Texas Hill Country. Set across 17,000 acres near Austin, our resort offers a unique blend of outdoor recreation, scenic beauty, and world-class amenities.
We are committed to fostering an inclusive workplace where every associate can grow and succeed. Whether you're building your career or taking the next step, Horseshoe Bay Resort offers the opportunity to thrive in a dynamic and supportive environment.
Job Summary
The Restaurant Supervisor is responsible for ensuring exceptional guest satisfaction by leading daily restaurant operations and supporting a high-performing team. This role focuses on delivering quality service, maintaining operational standards, and contributing to financial performance within the assigned outlet.
Key Responsibilities
- Oversee daily restaurant operations to ensure efficient and high-quality service
- Support and lead a motivated, well-trained team focused on guest satisfaction
- Monitor service standards and ensure compliance with company policies and procedures
- Open and close shifts in accordance with established guidelines
- Manage scheduling, staffing levels, and labor efficiency
- Assist in achieving financial goals, including revenue and cost control
- Address guest feedback and resolve service issues promptly
- Ensure food quality, cleanliness, and safety standards are consistently maintained
- Support team development through training and performance guidance
- Maintain accurate records, including schedules, check controls, and operational reports
- Respond to operational challenges such as staffing gaps or unexpected demand
Qualifications
Minimum Requirements
- Must be at least 18 years of age
- High School Diploma or GED required; college coursework preferred
- Minimum of two years of food service or hospitality experience
- Food Handler’s Certificate and TABC Certification required
Skills & Competencies
- Strong leadership and team collaboration skills
- Excellent customer service and communication abilities
- Basic proficiency with Microsoft Office, POS systems, and email
- Solid understanding of restaurant operations
- Strong work ethic, reliability, and problem-solving ability
Benefits & Perks
- Medical, Dental, and Vision Insurance
- 401(k) plan with employer match
- Paid vacation and holidays
- Long- and short-term disability coverage
- Critical illness and accident insurance
- Subsidized associate housing and shuttle service (where available)
- Weekly meal subsidies
- Access to select resort amenities, including golf (based on availability)
- Retail and dining discounts at Horseshoe Bay Resort
- Discounts at Crescent Hotels & Resorts properties nationwide