What are the responsibilities and job description for the Server position at Crescent Hotels & Resorts?
The NoMo SoHo Hotel is known for its panoramic view of the Manhattan skyline, modern guest rooms, local art displays, and a unique dining and beverage experience in our NoMo SoHo Kitchen.
The NoMo SoHo Kitchen has a very popular weekend brunch and a handcrafted cocktail program. We are looking for a dedicated, enthusiastic, people-oriented Servers to join our F&B team. This unique restaurant offers a picturesque, greenhouse setting, and serves up a seasonal, expertly curated American menu with global influences.
JOB OVERVIEW: Greet and serve the guests according to standards.
ESSENTIAL JOB FUNCTIONS:
Here is what you will be doing:
- Taking and serving guest orders promptly and according to service standards set by the company.
- Performing all necessary set-up side work as assigned.
- Answering guest questions about the menu.
- Ensuring guests with food allergies or special requests are communicated to the culinary team.
- Operating the electronic cash register/P.O.S. system (where applicable).
- Checking food before serving it to the guest to ensure that appearance, temperature, and portions are correct.
Minimum Qualifications:
- A minimum of 6 months of experience serving food in a restaurant
- Food Handler Certification
- Excellent communication skills,
- Ability to work independently with minimal supervision
- A positive attitude towards providing exceptional guest service.
Preferred Qualifications:
- Tips or ServSafe Training
- Ability to work in a fast-paced environment.
- A passion for our hospitality and guest service.
- Team Player: Works well as a member of a group.
- Desire to work in a busy restaurant with a bar.
Do we have your attention?
We are a team of hospitality professionals deeply connected to and proud of the exceptional experiences we provide for our guests. We understand what it takes to be a part of something great. Our goal is to create an environment where associates at all levels feel respected for their differences, just like the guests and owners we serve.
Crescent Hotels & Resorts is committed to providing you with:
- Competitive wages
- An exceptional benefit plan for eligible associates & their family
- 401K matching program for eligible associates
- Discounts with our Crescent managed properties in the US & Canada
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs.
PERFORMANCE STANDARDS
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
The pay rate $13.00 per hour tips
Salary : $13