What are the responsibilities and job description for the Sales Coordinator position at Crescent Hotels & Resorts?
Discover the unique charm and character of La Posada de Santa Fe, A Tribute Portfolio Resort & Spa. Located on six acres steps from the historic Plaza, our Southwestern-style hotel is the only full-service resort in downtown Santa Fe. Resort guests enjoy easy access to Santa Fe landmarks like the New Mexico History Museum and Canyon Road art galleries.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard
to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for our next great team member to join our Sales Team as the Sales Coordinator. We are committed to providing you with:
- Highly competitive wages
- An exceptional benefit plan for eligible associates & your family members
- 401K matching program for eligible associates
- Flexible scheduling to allow you to focus on what is important to you
- Discounts with our Crescent managed properties in North America for you & your family
members and at Marriott properties worldwide - Free meals
Here is what you will be doing each day:
- Sales & Data Management:
- Ensure accurate account history and client data entry within CI/TY, GXP or booking platforms.
- Assist with revenue analysis and reporting as needed.
- Create room blocks in PMS system, enter rooming lists, create group booking codes.
- Event Coordination:
- Prepare all event documentation and coordinate with conference services, sales, hotel departments, and clients to ensure consistent, high-level service throughout all event phases.
- Manage banquet and meeting space for assigned groups, ensuring optimal utilization of event space blocks in CI/TY
- Update group bookings with actualized data
- Proactively identify and resolve operational challenges before and during events in collaboration with internal teams.
- Marketing & Social Media:
- Execute on-property marketing needs, including signage, collateral, and promotional materials to support events and campaigns.
- Partner with the corporate marketing team to execute marketing initiatives
Does this sound like you?
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication and problem-solving abilities.
- Proficiency in event management systems (CI/TY)
- Creative mindset with a passion for hospitality and marketing.
- Ability to work independently, self-motivated.
- Clear written and verbal communication skills.
- Satisfactorily communicate with guests, management and co-workers to their understanding.
- Must be willing and have the ability to work a varied schedule that may include nights, weekends and holidays.
Our differences are what make us great:
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.