What are the responsibilities and job description for the PT - Spa/Fitness - Locker Room Attendant - Hilton Phoenix Resort at the Peak position at Crescent Hotels & Resorts?
The Hilton Phoenix Resort at the Peak is looking for a PT - Spa/Fitness - Locker Room Attendant to join our amazing Tocasierra Spa Team!
**Hours: AM/PM including weekends and holidays**
**Summary of Benefits**
Team Member and Family Room Discounts for both Crescent Hotels and Resort and Hilton
Flexible Schedules
Career Growth & Development
Insurance Benefit Available for both Full Time and Part Time Team Members
401k Plan and Company Match Program
Vacation Pay / Sick Pay – Full Time and Part Time Team Members
Holiday Pay – Full Time Team Members
Amazing Recognition Programs/Giving Back – Community Outreach
Trip Reduction Program – Resort off a Main Bus Line
Tuition Reimbursement
$2.00 – Team Member Lunch Program
$300 Referral Program
Service guests’ as needed, handing out towels, robes, sandals, locker assistance, refreshments and other amenities. Maintain the day-to-day cleaning of the Fitness/Spa (with main emphasis on locker rooms, including removal of trash and soiled linen, terry etc.). Maintain clean linen supplies, launder linens and prepare product supplies for daily treatments.
A Spa/Fitness Locker Room Attendant takes part in servicing our guests around our beautiful Resort. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. If you are outgoing, and enjoy the being outdoors and are looking for great benefits, please join our Amazing Team!
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Maintain a professional appearance and manner at all times. Self-motivating personality with good problem resolution skills. Strong verbal and written communication skills with attention to detail. Ability to lift equipment weighing up to 50 lbs. Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks. School diploma or equivalent preferred.
PERFORMANCE STANDARDS
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.