What are the responsibilities and job description for the Houseperson- Housekeeping position at Crescent Hotels & Resorts?
Primary function is to ensure the highest level of cleanliness and safety in all public and back of the house areas. To promote, excellent public relations and 100% guest satisfaction.
- Stripe out linen, terry, and trash from vacant rooms
- Lift and rotate mattresses quarterly
- Follows OSHA regulations and all policies and procedures as set forth by Housekeeping Department
- Cleans/maintains exterior grounds of building, sweeps floors and sidewalks. cleans doors, frames, signs, and windows
- Cleans and dusty lobby areas
- User proper chemicals when cleaning as described by department’s procedures
- Immediately reports maintenance deficiencies, damage, or loss to Housekeeping Department
- Turns lost and found items in accordance with hotel standards
- Cleans and sanitizes assigned public and back of the house area
- Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners
- Maintains the highest level of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces
- Transfers and stocks all supplies from central supplies as directed
- Ensures that Housekeeping storeroom is neat, organized, and secure
- Assist in the cleaning and restocking of Room Attendant carts
- Uses glass washer to clean glasses
- Refills spray bottles with cleaning chemicals
- Wipes down and/or cleans Room Attendant carts
- Cleans chandeliers and wall lamps in hallways
- Properly uses and maintains equipment and supplies
- Maintains excellent condition of grounds, floors, carpets, etc.
- Cleans ashtrays and ash urns
- Cleans elevator doors, tracks and foyers
- Washes doors
- Vacuums, sweeps and mops hallways
- Cleans interior windows
- Cleans door jambs and fire boxes
- Cleans and mops stairwells, cleans handrails
- Moves furniture in rooms as required
- Cleans spots on walls
- Cleans spots on carpets
- Assists Attendants by emptying trash, takes trash to the compactor
- Cleans back of the house windows as need
- Check all the vacuums used by Room Attendants
- Completes in a timely manner all daily cleaning items for the specific public area assigned
QUALIFICATIONS/SKILLS
- Good service skills
- Ability to work as part of a dynamic team to consistently deliver a quality product
- Knowledge of and ability to use Resilient Floor cleaning/polishing and carpet shampoo equipment etc.
- Able to work a flexible schedule, including evenings, weekends and holidays