What are the responsibilities and job description for the Hotel Banquet Captain position at Crescent Hotels & Resorts?
ESSENTIAL JOB FUNCTIONS:
- Check server and houseperson banquet event orders to ensure that all information is accurate.
- Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
- Make contact with group representatives. Explain how to make contact if needed throughout the function.
- Communicate all banquet event order changes to catering or convention services office and affected departments.
- Coordinate with banquet staff set-ups, changes and time schedules for all functions.
- Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
- Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
- Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
- Post all banquet checks at end of day and turn in to Night Audit
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.