Fitness Center Attendant

Benefits

• Medical, Dental, Vision Insurance
• Paid vacation, paid Holidays
• 401k plan with employer match
• Long and short-term Disability
• Major Illness Insurance
• Accident Insurance
• Limited access to some resort amenities (Golf, etc)
• Retail and dining discounts
• Discounts at all Crescent Hotels & Resorts properties

The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We’re on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it’s an outdoor lover’s dream. When you work in paradise, is it still called work?

No matter your career destination, we can help you get there!

With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?

Job Benefits

• Associate housing and shuttle service
• Weekly meal subsidies
• Golf and Amenity Privileges*
• Associate discounts

• • Retail and Dining at Horseshoe Bay Resort
  • Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
• Critical Illness and Accident plans
• Associate Relief Fund

*Privileges based on occupancy and business levels

JOB SUMMARY:
A Fitness Class Instructor is certified to lead classes for members and guests. A Fitness Class Instructor must be knowledgeable of all fitness offerings at the spa and fitness center, hold current certifications and have previous experience. They must have exceptional knowledge of fitness and exercise, exercise safely, and nutrition. They must possess excellent customer services skills in order to provide the highest quality environment and instruction that will meet the needs of our guests in the area of health and exercise including selling packages and individual sessions.

General Duties:

•  Ensure that all HSBR standards are upheld in all fitness areas.
•  Be on time for your shift, prompt with each appointment and perform sessions with total focus on safety, attention, and timeliness.
•  Provide consistent professional fitness classes and personal training sessions in accordance with spa protocols and accepted certification practices.
•  Be flexible with your schedule, supporting the needs of the spa.
•  Properly care for equipment and maintain fitness equipment.
•  Maintain a clean, well-organized, and stocked fitness area.
•  Have complete knowledge and understanding of all fitness offerings while educating and training guests in these areas.
•  Communicate to management any and all occurrences involving staff or guests in the spa or fitness area that require attention.
•  Handle guests’ questions and concerns professionally and courteously.
•  Provide accurate, appropriate, and immediate responses to all requests by guest ensuring complete guest satisfaction.
•  Possess the ability to work without direct supervision.
•  Actively promote the spa & fitness center, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available.
•  Regularly attend, participate in and support training and staff meetings for spa and fitness.
•  Maintain a positive attitude and contribute toward a quality work environment.
•  Assist in all areas of fitness operation as requested.

Employment standards:

•  Exceptional communication, organizational skills, and detail oriented.
•  Ability to work on a one-to-one basis, both in person and by phone.
•  Pleasant personality.
•  Must have a national certification to lead classes and perform personal training sessions and private classes for the guest.
•  Extensive experience in the fitness field.
•  Knowledgeable of all fitness offerings at the spa
•  Possess excellent customer services skills in order to provide the highest quality environment and instruction that will meet the needs of our guests in the area of health and exercise.
•  Ability to meet standards of appearance.
•  Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe.

Physical & Mental Requirements:

• Must have enthusiasm and possess excellent customer service skills.
• Enjoy working with people and possess a friendly and outgoing personality.
• Excellent communication and listening skills, as well as basic computer knowledge.
• Must be a team player.