What are the responsibilities and job description for the Executive Housekeeper position at Crescent Hotels & Resorts?
DoubleTree Hotel & Suites by the Galleria, located in the upscale Galleria area is looking for an experienced, hands on Executive Housekeeper with strong leadership and organizational skills.
Required Skills and Abilities:
-At least four (4) years of previous full-service hotel housekeeping management experience required.
-Flexible to work AM, mid-shift, PM, weekends and holidays
-Must have the ability to communicate in English both verbal and written. Bilingual in Spanish is a plus.
-Strong organizational skills and multitasking abilities.
-Strong interpersonal skills to effectively address and resolve employee and guest related issues.
-Previous Hilton brand experience highly desired.
Job Description:
-Hands on management to manage daily operations for housekeeping and laundry.
-Interview, hire, train, and provide open communication and support for all housekeeping and laundry staff.
-Enforce policies and procedures and hold staff accountable when performance expectations are not being met.
-Manage department finances, including budget, inventory and labor.
-Review guest surveys, respond to unfavorable feedback and implement strategic plans to exceed brand cleanliness requirements.
-Inspect building cleanliness including guest rooms, corridors, guest lobby and employee areas to ensure cleanliness standards are met and maintained.
Benefits:
- Medical, Dental and Vision Insurance
- Matching 401k
- Quarterly bonus
- Employee Assistance Program
- Free Life Insurance
- Free Short-Term and Long-Term Disability Insurance
- Paid Time Off
- Hotel Discount Program
- Free Lunch
- Holiday pay