What are the responsibilities and job description for the Banquet Captain position at Crescent Hotels & Resorts?
JOB OVERVIEW: Supervise banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe manner.
REPORTS TO: Catering Service Manager, Banquet Manager
ESSENTIAL JOB FUNCTIONS:
1. Check server and houseperson banquet event orders to ensure that all information is accurate.
2. Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
3. Make contact with group representatives. Explain how to make contact if needed throughout the function.
4. Communicate all banquet event order changes to catering or convention services office and affected departments.
5. Coordinate with banquet staff set-ups, changes and time schedules for all functions.
6. Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
7. Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
8. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
9. Post all banquet checks at end of day and turn in to Night Audit
10. Comply with attendance rules and be available to work on a regular basis.
11. Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with guests. Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Must be willing to “pitch-in” and help co workers with their job duties and be a team player.