Accounting Manager

This is an OEM position.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

What you will be doing?

Assists with the supervision and coordination of the accounting operations in the hotel.

Key Responsibilities

• Review daily revenue reports and Night Audit reports to ensure accuracy.
• Reconcile daily revenue, credit card transactions, and financial records.
• Verify banquet revenue, room rates, tax exemptions, and out-of-service room reporting.
• Manage accounts receivable, including billing, payment posting, collections, and account reconciliation.
• Set up new customer accounts according to hotel credit policies.
• Process credit card reconciliations, chargebacks, refunds, and cancellations with proper documentation.
• Prepare and send accurate invoices for groups, events, and individual guests.
• Verify group billing, package postings, and event charges are accurate.
• Ensure all financial transactions comply with hotel policies and accounting standards.
• Maintain organized financial records, credit files, and supporting documentation.
• Assist with month-end, quarter-end, and year-end closing activities.
• Monitor revenue and expenses to ensure accurate reporting and account coding.
• Support daily administrative tasks and department communications.
• Provide excellent internal and guest service while meeting financial deadlines.
• Stay current on industry regulations and hotel financial procedures.
• Perform other duties as assigned.

In the absence of the Director of Finance supervises all staff and ensures all reports are processed promptly, such as month-end closing reports, monthly forecast and variance reports and visually reviews for accuracy.

Required Skills and Qualifications

• Minimum of 3–5 years of progressive accounting or finance experience, preferably in the hospitality industry.
• Previous supervisory or leadership experience required.
• Bachelor's degree in Accounting, Finance, or a related field preferred.
• Strong knowledge of accounting principles, financial reporting, internal controls, and hospitality finance practices.
• Ability to analyze financial data, identify issues, and recommend practical solutions.
• Experience training, mentoring, and supporting managers and team members.
• Proficient in reviewing financial reports, general ledgers, spreadsheets, and accounting systems.
• Strong leadership, coaching, and team development skills with the ability to build a motivated, cross-trained accounting team.
• Experience with hotel property management and accounting systems (such as Opera, Micros, or similar platforms) preferred.
• Excellent organizational, administrative, analytical, and problem-solving skills.
• Strong written, verbal, and interpersonal communication skills with the ability to work effectively across departments.
• Proficient in Microsoft Office, particularly Excel.
• Ability to occasionally lift, push, pull, or carry up to 20 pounds and perform limited bending or kneeling as needed to handle office equipment or supplies.