Porter

Job Title:                 Porter

Department:            Butler

Reports To:             Butler Manager

FLSA Status:          Non-Exempt

Summary

Navigating the fast-paced and technology-driven lifestyle of our highly discerning residents will require a unique mix of talents that include managing the day-to-day operations of a high-end residential tower, while also finding ways to delight some of the City’s most forward-thinking residents.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

·         Handles all food, dry cleaning, grocery, USPS, UPS, FedEx, Amazon and similar service deliveries to residents

·         Assists residents with ‘bell’ services at front drive including suitcase handling

·         Assists residents with moving items to and from personal storage unit.

·         Stocks, cleans and maintains coffee machine in lobby

·         Assists residents with their needs and demands.

·         Bears a full & comprehensive knowledge of the building including all departments, services, amenities and functions.

·         Ensures the residents are familiarized of all the facilities and services.

·         Is a continual source of help, assistance & information to all residents.

·         Maintains a high level of communication & feedback within the department.

·         Identifies & anticipate resident needs.

·         Is continually proactive within all areas of operation.

·         Is responsible for all cleanliness of the Butler Pantry on allocated floors and ensuring that the Pantry is correctly stocked & maintained.

·         Performs all other job-related duties as assigned.

SUPERVISORY RESPONSIBILITIES: 

None.

QUALIFICATIONS:  

Requires knowledge of basic office equipment and procedures including the operation of a multi-line telephone system.

EDUCATION and/or EXPERIENCE: 

High School diploma required.  Computer skills including internet, e-mail, (MS Outlook) MS Excel, MS PowerPoint and MS Word skills.

CERTIFICATES and LICENSES:

None

LANGUAGE SKILLS: 

Ability to read, write and comprehend simple instructions, correspondence, memos and reports. Ability to effectively present information in one-on-one and small group situations to residents, clients, and other employees of the organization.

REASONING ABILITY: 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. Specific vision abilities required by this job include close vision, and color vision. Employee is required to lift items weighing up to 40lbs.

WORK ENVIRONMENT:  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to on-going construction and various weather conditions.  The noise level in the work environment may range from moderate to loud.