What are the responsibilities and job description for the Customer Service Representative position at Creps United Publications, LP?
We are looking for a motivated people person who enjoys working in a fun and collaborative environment. At Creps, we take pride in delivering exceptional service and support to help our customers succeed. As we continue to grow, we seek a motivated, friendly Customer Service Representative to join our supportive, engaging team.
RESPONSIBILITES
📥 Manage all account/ ad data for assigned accounts
🖥️ Process data for advertisements using exclusive software as well as 3rd party software
🗓️ Maintain a schedule in regards to future ads, production and client review / approval
🔎 Proofread advertisement data
📞 Communicate accurate specifications of ad product and versioning as specified by the customer
⚙️ Follow all production processes and workflows
⏰ Adhere to account deadlines
🗂️ Skilled in multi-tasking, organization, and adaptability within teams
If you are passionate about helping customers and want to be a part of an enthusiastic team, we would love to hear from you!