Credit Coordinator

The Credit Coordinator supports the daily operations of the Credit Department by ensuring credit applications are complete, accurate, and properly documented. This role serves as the key administrative partner to the Credit Team by coordinating application intake, maintaining records, and assisting with customer communication. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, process-driven environment. Equally comfortable with written communication as well as verbal communication via the telephone or video

Key Responsibilities

Credit Application Processing & Support

• Review incoming credit applications for completeness and accuracy.
• Follow up with customers, sales teams, and references to obtain missing or required documentation.
• Prepare and organize information for review by Credit Analysts.
• Verify trade references and assist in gathering credit-related information.
• Ensure all required forms, signatures, and supporting documents are properly collected and documented.
• Submit credit applications and other credit documents through internal systems and maintain tracking logs.

Administrative & Clerical Support

• Maintain accurate and up-to-date customer credit files and records.
• Handle mailing, emailing, and distribution of credit related documents such as job sheets, lien waivers, and other various documents.
• Enter and update customer information in ERP/accounting systems.
• Assist with scanning, filing, and document retention in compliance with company policies.
• Support cash application or basic reconciliation processes as needed.

Customer & Internal Communication

• Serve as a point of contact for customers regarding credit application status and requirements. The communication happens via email, web portal, telephone
• Communicate with sales and branch teams to ensure timely processing of credit requests.
• Provide updates to the Credit Team and the business on outstanding items.
• Maintain a professional and customer-focused approach in all interactions.

Process Coordination

• Track application turnaround times and follow up to ensure timely completion.
• Follow up on other customer inquiries to enhance communication and completion of tasks
• Assist in improving and maintaining standardized credit processes and workflows.
• Support the Credit Team with special projects and reporting as needed.

Benefits:

• Full health, dental, and vision insurance.
• 401 k
• Paid Holidays
• Vacation Pay
• Employee Referral Program
• Employee Discount
• Plus more...

Pay Rate: $45,000-$50,000/yr

Salary : $45,000 - $50,000