What are the responsibilities and job description for the FRONT DESK STAFF position at Creekstone Inn and Suites?
Overview
We are seeking energetic and detail-oriented Front Desk Staff to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer support, and ensure smooth office management. Your positive attitude and organizational skills will help create a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic workplace.
Duties
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.
- Manage multi-line phone systems, answer inquiries, direct calls efficiently, and take detailed messages when necessary.
- Handle front desk responsibilities including check-ins, appointments, and visitor sign-ins.
- Maintain office organization through filing, data entry, and document proofreading to ensure accuracy and accessibility.
- Support office management tasks such as calendar management, scheduling meetings, and coordinating appointments.
- Utilize computer skills including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace tools, and QuickBooks for bookkeeping and record keeping.
- Assist with clerical duties such as photocopying, faxing, mailing, and maintaining supplies inventory to keep the office running smoothly.
- Laundry is part of the responsibilities.
Skills
- Proven experience in front desk or reception roles with excellent phone etiquette and customer service skills.
- Bilingual abilities are highly desirable to communicate effectively with diverse clients and visitors.
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Proficiency in computer literacy including Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), data entry, and basic bookkeeping software like QuickBooks.
- Excellent time management skills with the ability to prioritize tasks effectively.
- Clerical experience including filing, proofreading, data entry, and document management.
- Personal assistant or office management experience is a plus for handling calendar management and supporting daily operations. Join us as a Front Desk Staff member where your proactive approach and dedication will make a meaningful impact every day!
Pay: $13.75 - $14.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $14 - $14