What are the responsibilities and job description for the Dental Receptionist w/ Insurance Verification Experience position at Creekside Dental Excellence?
Job Summary
We are seeking a dynamic and detail-oriented Dental Receptionist & Insurance Verification specialist to join our vibrant dental practice. In this role, you will be the friendly face and first point of contact for our patients, ensuring a smooth and welcoming experience from the moment they walk through the door. You will handle appointment scheduling, patient check-in and check-out, and perform thorough insurance verification to maximize benefits and streamline billing processes. Your expertise in dental administrative support, dental billing, and familiarity with patient management software (Eaglesoft) will be essential to maintaining efficient clinic operations. This position offers an exciting opportunity to contribute to exceptional patient care while utilizing your strong organizational skills and healthcare knowledge.
Responsibilities
- Greet patients warmly, verify their information, and assist with check-in and check-out procedures
- Schedule appointments efficiently using Eaglesoft dental practice management software
- Verify patient insurance coverage, benefits, and eligibility
- Review and update medical records ensuring accuracy and confidentiality in compliance with HIPAA regulations
- Manage insurance claims submissions, follow-up on outstanding payments, and perform collections as needed
- Maintain accurate documentation of patient interactions, treatment plans, and billing details
- Handle phone communications with professionalism, providing excellent customer service while addressing patient inquiries about appointments or insurance matters
- Support clinic operations by managing filing systems, data entry, and other clerical tasks
Qualifications
- Proven experience as a dental receptionist
- Strong knowledge of health insurance plans, including ADA coding, and billing procedures
- Familiarity with the patient management software Eaglesoft is highly preferred
- Excellent communication and computer skills
- Ability to review clinical documentation accurately while adhering to confidentiality policies under HIPAA guidelines
- Bilingual skills are a plus to serve diverse patient populations
- Strong organizational skills with attention to detail in documentation review and data entry
Join our team where your expertise will make a meaningful difference in patients’ lives! We are committed to fostering a supportive environment that values your contributions while offering opportunities for growth within the healthcare industry.
Pay: $23.00 - $28.00 per hour
Expected hours: 30.0 – 38.0 per week
Benefits:
- Employee discount
- Free parking
- Paid time off
- Paid training
Work Location: In person
Salary : $23 - $28