What are the responsibilities and job description for the Entry-level Customer Service position at Creed Partnership?
We are hiring! Handpicking the best-skilled to join our flourishing team, providing the best service to our valued customers. *ENTRY-LEVEL CUSTOMER SERVICE* Offering Salary $700 - $900 per week plus bonuses - experience-dependent. We accept applications for full-time, part-time, and internships. *REQUIRED QUALIFICATION:* Minimum qualification required is at least a high-school diploma or GED. *RESPONSIBILITIES* You are required to take on the following responsibilities while working under the title of customer service. -Coordination of order changes in accordance with sales and procurement functions. -Order/delivery status monitoring and support sales and procurement with order backlog management -Provide timely, accurate, and competent responses to all order related customer inquiries -Support sales team and other colleagues across the business. -Manage email accounts relating to order/sales process. -Reporting weekly and monthly data and information across the team. -Ensure the Administration area is supported by well-documented procedures review existing procedures regularly and update as necessary. -To satisfy customers, determine their wants and evaluate them. -Deal with consumer complaints, offer suitable remedies and substitutes within the allotted timeframes, and follow up to ensure resolution -Maintain client interaction logs, handle customer accounts, and file paperwork. -Observe communication protocols, rules, and policies -Go above and beyond to engage customers *No previous experience is required, however, our ideal candidate is:* * Experience providing customer support or working as a client service representative * Customer-centeredness and the capacity to adjust to and react to various characters * Excellent presentation and communication abilities * The capacity to multitask, prioritize, and efficiently manage time * Diploma from high school Ultimately, you'll be providing our customers with help based on their circumstances.
Job Types: Full-time, Part-time, Internship
Pay: $600.00 - $900.00 per week
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
- Signing bonus
Work Location: One location
Salary : $600 - $900