What are the responsibilities and job description for the Branch Manager position at Credit Union of Georgia?
Description
Credit Union of Georgia is growing within our branch network, and with that we are looking for a talented Branch Manager for our Marietta Branch. At Credit Union of Georgia, every role contributes to helping our members achieve their financial goals. Join a team that puts members at the center of everything we do!
The Branch Manager is responsible for effectively leading branch sales, service, and community outreach initiatives. This role oversees branch staff to ensure the delivery of exceptional member service, including account transactions, loan applications, new accounts, and issue resolution, all within established policies and guidelines.
Responsibilities:
- Lead daily branch operations and business development activities that provide exceptional service to current and prospective members.
- Uphold the Credit Union of Georgia brand and member experience standards by modeling our service values and inspiring your team to do the same.
- Guide, coach, and develop branch staff through effective leadership, communication, and accountability.
- Promote the Credit Union in the community through outreach, partnership, and participation in local events.
- Coordinate training and serve as a key resource for branch staff.
- Identify opportunities for membership growth and credit union awareness within the community.
- Make sound lending decisions and provide justification for approvals or denials in compliance with all state and federal fair lending regulations.
- Manage branch performance to achieve financial and operational goals established by the Credit Union’s strategic plan.
- Ensure the branch is operating efficiently and that all equipment, systems, and facilities are maintained to standard.
- Support members with consumer loans, assisting staff and underwriters as needed with applications, documentation, and communication.
- Maintain compliance with all policies, procedures, and regulations, including S.A.F.E. Act, BSA, and related requirements.
- Safeguard the security of members, staff, and branch assets, including information, funds, and facilities.
- Communicate effectively with executive management, peers, and members to ensure alignment and transparency.
Requirements
Experience:
- Minimum of 7 years of professional experience, including at least 2 years in a leadership role within a banking or credit union environment.
- Demonstrated experience in consumer or member lending; business development experience strongly preferred.
Education:
- High school diploma or GED required; associate degree or higher strongly preferred.
Why Credit Union of Georgia?
At Credit Union of Georgia, you’ll be part of a community-focused organization that values integrity, collaboration, and service excellence. We offer competitive compensation, professional growth opportunities, and a culture that truly cares about people: our members, our employees, and our community.
Credit Union of Georgia is an equal opportunity employer.
No phone calls or emails related to application follow- up please.