Core Specialist

Credit Union 1 is Recognized as a Chicago Tribune and Las Vegas Review-Journal Top Workplace 2025

We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas Review-Journal Top Place to work for the fifth year in a row! The Top Workplaces explore how organizations create and sustain a positive and productive work culture. A great culture is important to Credit Union 1, and our culture is made up of more than great benefits and time off.

Join the Credit Union 1 Team

If you are highly motivated, friendly, and looking for a great place to work, join the Credit Union 1 team. As an employee of Credit Union 1, you will be part of a well-established and respected credit union that offers you amazing benefits, along with both stability and the opportunity for a great career path.

Top reasons to begin a career at Credit Union 1:

• Get paid for NOT working 14 holidays each year!
• Paid Time Off (PTO) begins accruing day one of employment
• Tuition reimbursement for approved courses (after 1 year)
• Free Employee Assistance Program (EAP)
• Livongo Diabetes Management Program
• Career growth opportunities it's our philosophy to promote from within whenever possible. Credit Union 1 is committed to your success and professional development.
• Excellent benefits packages including:
  • Medical PPO insurance
  • High Deductible Health Plan (HDHP) and Health Savings Account (HSA)
  • Dental & vision insurance
  • Life, AD&D, short and long-term disability insurance (100% company paid)
  • 401(k) retirement and profit-sharing plan (must be 20 years old)
  • Free Teledoc 24/7 Physician Services
  • Pet Insurance
  • Paid Family Medical Leave (When FMLA Eligible)
• Being part of a team providing services with the goal of improving the ongoing economic well-being of our members.
• Exclusive interest rate reduction for qualifying loan products.

The Job at a Glance

Credit Union 1 is seeking a detail-oriented and highly organized Core Specialist to oversee and maintain the Corelation Keystone core processing software. The Core Specialist will serve as the primary point of contact for the configuration, troubleshooting, and enhancement of the Keystone platform to ensure seamless integration with other systems and services. This role requires a deep understanding of the core processing system and a proactive approach to identifying and solving operational issues, ensuring optimal system performance for both staff and members.

A Typical Day

• Corelation Keystone Administration:
  • Configure, maintain, and optimize the Corelation Keystone core processing software to meet operational needs.
  • Serve as the subject matter expert (SME) for Keystone and related integrations with third-party systems.
  • Ensure efficient functioning of daily core operations including batch processing, transaction processing, and reporting.
• System Enhancements & Integrations:
  • Collaborate with various departments to implement system enhancements, process improvements, and automation.
  • Identify opportunities for new functionalities or system modifications to better support Credit Union services.
  • Manage integrations between Keystone and other critical systems, such as online banking platforms, payment processing, and loan origination systems.
• Support & Troubleshooting:
  • Provide technical support for Credit Union staff regarding the use of Keystone, offering solutions to core processing issues in a timely manner.
  • Troubleshoot and resolve any system outages, bugs, or user issues.
  • Work closely with Corelation support and third-party vendors to address complex system problems.
• Training & Documentation:
  • Develop and deliver training programs for Credit Union staff on Keystone software usage and best practices.
  • Maintain up-to-date documentation on system configurations, procedures, and issue resolution processes.
• Compliance & Security:
  • Ensure all core system updates and configurations comply with regulatory requirements and Credit Union policies.
  • Regularly monitor system security and collaborate with the IT department to implement necessary patches or updates to safeguard member data.
• Project Management:
  • Lead or assist in core system-related projects, including new product rollouts, system upgrades, and conversions.
  • Communicate progress and updates to stakeholders and management as required.

What We Look For

• Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent work experience.
• 2 years of experience working with Corelation Keystone or similar core processing systems in a financial institution (preferably a credit union).
• Strong technical skills in managing core system environments, including configurations, troubleshooting, and integrations.
• Familiarity with regulatory compliance in financial services (NCUA, FFIEC, etc.).
• Experience with SQL, databases, and scripting for automation purposes.
• Excellent communication skills with the ability to train and support non-technical staff.
• Strong problem-solving and analytical thinking abilities.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.