Sr. Manager, Web Infrastructure Engineering

Description

Position Summary

The Senior Manager, Web Infrastructure Engineering is a strategic and technical leadership role responsible for overseeing the design, implementation, and optimization of enterprise-level traffic management and content delivery solutions. This individual will lead a team of engineers and collaborate with cross-functional stakeholders to ensure the availability, performance, and security of critical infrastructure components, including F5 appliances, Akamai CDN, DNS, and certificate management systems.

The ideal candidate brings deep technical expertise in F5 BIG-IP (LTM, GTM, ASM), Akamai technologies, and automation tools, along with a strong background in vendor management, project leadership, and process improvement. This role requires a hands-on leader who can architect complex solutions, drive operational excellence, and mentor technical teams in a fast-paced, high-pressure environment. The Senior Manager will also play a key role in strategic planning, compliance, and the continuous evolution of infrastructure services to support business growth and innovation.

Essential Job Functions

• Set performance objectives and foster a collaborative team environment
• Lead the design, planning, implementation, and maintenance of F5 appliances
• Architect and engineer solutions using F5 Local Traffic Manager (LTM) and Global Traffic Manager (GTM)
• Develop and maintain iRules within F5 appliances
• Manage Traffic Director rules for optimized traffic flow
• Oversee Akamai’s technology stack, including CDN, Site Shield, API & App Protector, and DNS services
• Perform PKI and SSL/TLS certificate management
• Administer DNS using Windows DNS Servers, F5 GTM, and Akamai DNS
• Conduct root cause analysis to identify and isolate technical issues
• Design, test, and implement complex technical solutions and architectures
• Lead and manage system initiatives and new infrastructure projects
• Collaborate with external vendors and consultants to diagnose and resolve complex issues
• Respond to system errors and alarms promptly, ensuring timely escalation when necessary
• Execute tasks required to maintain service levels and ensure high availability of all site features and functions
  
  

Position Requirements

• Proven ability to lead, mentor, and develop high-performing technical teams
• Deep technical expertise in F5 BIG-IP technologies, including LTM, GTM, and ASM
• Strong verbal and written communication skills for engaging with both technical and non-technical stakeholders
• Excellent stakeholder management and interpersonal skills
• Demonstrated ability to manage vendor relationships, including contracts, negotiations, and service level agreements
• Experience managing multiple projects and initiatives simultaneously in a fast-paced, high-pressure environment
• Strong analytical and problem-solving skills, with a focus on rapid issue resolution
• Hands-on experience with Akamai CDN property configurations and SSL/TLS certificate management
• Experience with domain registration and DNS management
• Strategic planning capabilities and a track record of driving process improvements
• Knowledge of security and compliance standards related to infrastructure and application delivery
• Familiarity with ITIL-based change and incident management processes
• Experience with automation tools and technologies such as Terraform, AS3, and PowerShell
• Consistently track record of solving complex problems quickly and effectively
  
  

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.