Business Intelligence Analyst

ABOUT THE JOB

We are a global leader specializing in brokering direct sales services, marketing, and digital acquisition. With operations in the US, Canada, UK and South Africa, our clients include both Fortune 500 and mid-market companies, as well as many of the world’s largest non-profit organizations.

At Credico, we embrace a culture of collaboration, innovation, and work-life balance. As such, we focus on attracting and retaining the best and brightest achievers who love what they do. If you’re looking for a career that also offers you more meaning, we have employee-led initiatives dedicated to giving back and serving our community. We offer challenging and rewarding work, personal development, excellent benefits and an engaging environment.

POSITION SUMMARY

The BI Analyst will create reporting and analytics deliverables that help Credico make better business decisions. The individual will determine reporting and forecasting best practices and develop actionable insights and recommendations for their assigned campaigns. They will also monitor performance and quality control plans to identify improvements. This is a great opportunity to work in a dynamic environment with a new and robust BI Platform. The successful individual has a great attitude and passion for business intelligence.

RESPONSIBILITIES

1. Collaborate cross-functionally to determine and address data and reporting needs for various company projects.

2. Produce and track key performance indicators.

3. Build, test, and publish reports in Qlik Sense, Mail & Deploy, EDW, and ARC (in house database).

4. Perform ongoing quality control of work outputs and data.

5. Identify and interpret patterns and trends.

6. Locate and define new process improvement opportunities.

7. Create reports to share your findings and recommendations with the internal and external teams.

8. Determine the meaning of data and explain how various teams can leverage it to improve and streamline their processes or our business.

9. Continuous improvement and continuous development of the BI Platform.

10. Creative and technical problem solving.

11. Other duties as assigned or are necessary that support the overall business needs.

REQUIREMENTS

EDUCATION

• Bachelor’s degree in Computer Science, Analytics, or a related field strongly preferred or equivalent work experience required.

EXPERIENCE AND QUALIFICATIONS

1. Extensive hands-on experience with one or more of the following BI platforms: Qlik, Microsoft Power BI, Tableau, or SAS.

2. Experience working with an enterprise data warehouse.

3. Minimum 2 years of experience in a data analyst or similar analytical role.

4. Ability to identify useful information in data sets and draw conclusions that support decision making.

5. Strong understanding of database concepts. SQL experience is a plus.

6. Experience using Python to automate repetitive tasks.

7. Expert with Microsoft Excel and an aptitude for math.

8. Strong communication skills with the ability to distill complex subjects to a wider audience.

9. Excellent leadership, organization, collaboration, and keen attention to detail.

10. Track record of completing assignments on time and accurately.

11. Strong interpersonal skills and ability to juggle multiple time sensitive assignments.

12. Must have a team-first, individual second attitude.

13. Bring passion to learn new things.

14. Always demonstrate a ‘can-do’ attitude when there are new requests.

What We Offer

• $70,000-$80,000 annually

• Additional incentives (i.e. discretionary bonuses)

• Company paid holidays

• Paid time off (PTO)

• 401(k) with company match

• Medical, dental, and vision coverage

• Disability insurance

• Accident coverage

• Company-paid life insurance

• Commuter benefits

• Identity theft protection

• Telemedicine services

• Employee Assistance Program (EAP)

• Charitable donation matching

Credico is an equal opportunity employer, and we comply with all applicable federal, state, and local fair employment and human rights laws. In all of our business dealings, we strictly prohibit and do not tolerate discrimination against employees, vendors, contractors, job applicants or any other covered persons on the basis of any characteristic protected under relevant federal, state, or local law. If you need assistance or a reasonable accommodation to complete any part of the job application process, please reach out to us at hr@credicousa.com.