QA Analyst/Test Script Writer

Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700 team members, 1,500 AI & data experts, and 100 prime contracts, we deliver at scale and with purpose.

We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges.

Credence is seeking a mid-level QA Analyst/Test Script Writer to join our DLA team. This role requires test execution for mission critical systems and the ability to translate complex business and technical requirements into accurate, properly formatted manual test scripts that cover system requirements comprehensively. The successful candidate will work closely with developers, business analysts, and a testing team to validate business requirements, identify defects, and ensure timely resolution before deployment. The QA Analyst will be a team member in the testing strategy and implementation of all forms of testing to include functional, integration, performance, regression and security. This position is based in Credence's corporate offices located in Tyson's Corner, VA.

Responsibilities:

• Develop clear, concise, and logically structured manual test scripts that can be understood and executed by users regardless of their technical knowledge or familiarity with the system.
• Clearly document prerequisites, test data, user roles, navigation steps, expected results, and pass/fail criteria.
• Maintain document control within SharePoint and Microsoft Word
• Execute manual test scripts, document results, capture evidence, and report bugs with clear reproduction steps.
• Act as a member of a project team responsible for testing requirements and providing technical guidance concerning the testing strategy, implementation in unit and performance/regression testing of the application
• Maintain traceability between requirements, user stories, acceptance criteria, test scenarios, and defects.
• Contribute to the performance of functional, regression, integration, performance, and compliance testing
• Follow testing strategy and processes, work with tester team members, and contribute to process improvement
• Log, track, and retest bugs and defects in Jira
• Collaborate with developers to clarify issues, troubleshoot, and verify fixes
• Design and execute IT software tests and evaluating results to ensure compliance with applicable regulations
• Design and prepare all required test data
• Review test results and evaluate for conformance to design
• Collaborate with developers, analysts, and stakeholders
• Contribute to user tester guides for various testing audiences
• Be able to work independently and as part of a team, working closely with development teams, DevOps, UI/UX designers, and business analysts

Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700 team members, 1,500 AI & data experts, and 100 prime contracts, we deliver at scale and with purpose.

We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges.

Credence is seeking a mid-level QA Analyst/Test Script Writer to join our DLA team. This role requires test execution for mission critical systems and the ability to translate complex business and technical requirements into accurate, properly formatted manual test scripts that cover system requirements comprehensively. The successful candidate will work closely with developers, business analysts, and a testing team to validate business requirements, identify defects, and ensure timely resolution before deployment. The QA Analyst will be a team member in the testing strategy and implementation of all forms of testing to include functional, integration, performance, regression and security. This position is based in Credence's corporate offices located in Tyson's Corner, VA.

Responsibilities:

• Develop clear, concise, and logically structured manual test scripts that can be understood and executed by users regardless of their technical knowledge or familiarity with the system.
• Clearly document prerequisites, test data, user roles, navigation steps, expected results, and pass/fail criteria.
• Maintain document control within SharePoint and Microsoft Word
• Execute manual test scripts, document results, capture evidence, and report bugs with clear reproduction steps.
• Act as a member of a project team responsible for testing requirements and providing technical guidance concerning the testing strategy, implementation in unit and performance/regression testing of the application
• Maintain traceability between requirements, user stories, acceptance criteria, test scenarios, and defects.
• Contribute to the performance of functional, regression, integration, performance, and compliance testing
• Follow testing strategy and processes, work with tester team members, and contribute to process improvement
• Log, track, and retest bugs and defects in Jira
• Collaborate with developers to clarify issues, troubleshoot, and verify fixes
• Design and execute IT software tests and evaluating results to ensure compliance with applicable regulations
• Design and prepare all required test data
• Review test results and evaluate for conformance to design
• Collaborate with developers, analysts, and stakeholders
• Contribute to user tester guides for various testing audiences
• Be able to work independently and as part of a team, working closely with development teams, DevOps, UI/UX designers, and business analysts

• Must be clearable for DoD Public Trust or higher
• Bachelor's Degree in Computer Science, Information Technology, or a related technical field
• Minimum of 5 years of software testing experience
• Experience with Jira, test case design, test planning, defect management, API testing, and performance testing
• Experience with Scrum and SAFe agile frameworks
• Relevant certification from a nationally recognized technical authority.
• DoD Approved 8570 Baseline Certification: Category IAT Level I
• Ability to work and produce results in an Agile and fast-paced environment with dynamic deadlines
• Exceptional writing skills and the ability to simplify complex system processes in writing

Nice to Have:

• Familiarity with basic ServiceNow navigation and general ServiceNow module concepts
• Existing DoD Public Trust
• Familiarity with DLA, DoD, or government project testing standards
• Experience with automated testing frameworks for ServiceNow
• Knowledge of APIs, JSON, and flat file data exchange
• Understanding of security and compliance testing

Salary Range: $100,000 - $120,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources