Sr. HR Manager

Job description

We are seeking a dynamic and experienced Manager – Human Resources to lead and manage the end-to-end HR functions for our Medstat office in Arizona while being based out of our Pune center. The ideal candidate will be responsible for overseeing recruitment, employee relations, compliance, performance management, learning & development, and HR operations to foster a positive and productive work environment.

1. Recruitment & Talent Acquisition:

Lead the full-cycle recruitment process, from sourcing to onboarding, for the Medstat office in Arizona

Strong knowledge and understanding of U.S. recruitment processes, employment laws, and labor regulations, particularly in Arizona. The candidate should be well-versed in compliance requirements, equal employment opportunity guidelines, and best practices in hiring, onboarding, and workforce management within the U.S. context

Partner with department heads to understand workforce needs and drive talent acquisition strategies

Implement employer branding initiatives to attract top talent

2. Employee Relations & Engagement:

Function as a trusted HR partner to employees and management to promote a positive work culture

Address employee concerns, grievances, and conflicts with fairness and objectivity

Develop and implement employee engagement programs and activities

3. HR Compliance & Legal Affairs:

Ensure compliance with all U.S. labor laws and employment regulations applicable in Arizona

Maintain updated HR policies and procedures in alignment with legal requirements

Collaborate closely with legal teams on labor law issues, audits, and statutory requirements

4. Performance Management & Learning & Development:

Drive performance appraisal cycles and provide guidance on employee development plans

Identify training needs and oversee learning & development initiatives

Support leadership development and succession planning activities

5. HR Operations & Payroll Support:

Manage HRIS, employee records, and HR documentation

Coordinate with finance and payroll teams to ensure accurate and timely processing

Oversee employee benefits, compensation, and reward programs

6. Culture & Diversity Initiatives:

Promote a diverse, inclusive, and equitable workplace

Drive initiatives that align with the company’s values and culture

Support organizational change management strategies

Candidate Requirements

• Bachelor’s/master’s degree in Human Resources, Business
• Administration, or a related field
• 8 years of progressive HR experience, with at least 2-3 years in a managerial role
• Strong knowledge of U.S. labor laws, particularly in Arizona, and HR best practices
• Proven experience in talent acquisition, employee relations, and HR compliance
• Excellent communication, leadership, and critical thinking skills. Proficiency in HR software and Microsoft Office Suite

Credence Global Solutions (“CGS”) is a Dallas, Texas based diversified technology driven financial transformation company with deep expertise in receivables management and voice based BPO. With focus on Receivables Management, Healthcare RCM, Technology Platforms and Contact Center verticals, CGS services leading telecommunication, healthcare, and media companies.

Healthcare providers serviced by CGS include medical transport providers, emergency physicians, health infusion service providers and diagnostic laboratories. In the telecommunication vertical, CGS serves four of the top five providers in United States.

Credence Resource Management is the flagship company of the Credence Group.

Our mantra is Excellence Beyond Belief. Challenges, growth opportunities and a passion for the Job enables us to repeatedly deliver excellence to our clients. Our teams are encouraged to continually explore their talents and pursue their interests, giving them the authority to gain knowledge and skills to truly be the expert in their domain. We strive to bring on the best and brightest, as well as to invest in their training and education, making them a seamless extension of your team.

Headquartered in Dallas TX, we have delivery offices in San Jose CA; Natchez MS; Mesa AZ & Pune India. Visit www.credencegs.com to know more about the company.