Part-time Billing and Account Collections Consultant

Benefits/PerksCompetitive CompensationGreat Work EnvironmentCareer Advancement OpportunitiesMostly Remote Work from Home in person trainingJob SummaryWe are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls or sending emails to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.Generate and send out monthly invoices, ensuring all clients are billed accurately and on time.Process and manage client payments, including collecting and securely recording ACH account information.Monitor overdue accounts and, when necessary, initiate the collections process by forwarding delinquent accounts to collections.Apply incoming charter funds to the correct student accounts and maintain accurate financial records.Generate and submit invoices to charter schools in accordance with their billing requirements and deadlines.Create and reconcile charter school invoices to ensure all tuition and fees are properly credited and accounted for.ResponsibilitiesContact customers to discuss their accounts and outstanding balancesDiscuss the reason for the debts with the customer, and help them best understand their options moving forwardCreate payment plans that work with the customer while also aligning with company policyMaintain excellent records of customer interactionsProcess incoming payments or debt settlementsEstablish policy and procedures for payments, financial aid, scholarships, payment plans, etcTrack monthly payments from Charter funds and out of pocket tuitionInvoice Charter schools Monthly.QualificationsExcellent customer service skillsExcellent communication skillsThe ability to work well in a fast-paced environmentFamiliarity with computer programsProven track record for improving process efficiencies and solving problemsStrong leadership skillsDetail oriented with a Billing/Coding backgroundFlexible work from home options available.

Salary : $20