What are the responsibilities and job description for the Dental Receptionist/ Manager position at Creative Smiles Dental Care PLLC?
Overview
Join our dynamic well established dental practice as a Dental Receptionist . Out team is well experienced and friendly. Your energetic approach and exceptional organizational skills will ensure a positive experience for every patient while maintaining the highest standards of confidentiality and professionalism.
Responsibilities
- Greet patients warmly, verify their information, and schedule appointments using advanced EMR (Electronic Medical Records) systems such as Epic, Meditech, or eClinicalWorks.
- Manage patient check-in and check-out processes efficiently while ensuring all documentation complies with HIPAA and clinical confidentiality policies.
- Handle medical billing and collections, including insurance verification, claims submission, and follow-up on unpaid accounts utilizing health insurance knowledge like Medicare and ICD-10 coding.
- Maintain accurate medical records, review documentation for completeness, and ensure proper coding with CPT (Current Procedural Terminology) and ICD (International Classification of Diseases) codes.
- Communicate effectively via phone with patients, insurance companies, and healthcare providers using professional phone etiquette and strong verbal skills.
- Support clinical staff by managing care plans documentation, scheduling follow-up appointments, and coordinating patient flow within the clinic environment.
- Utilize computer skills across various platforms such as Microsoft Office suite to prepare reports, update records, and manage filing systems efficiently.
Experience
- Prior experience working in a dental or medical office setting is highly preferred, especially with clinic experience involving front desk operations.
- Demonstrated proficiency in EMR/EHR management systems like Epic, Meditech, Athenahealth or similar platforms is essential.
- Strong knowledge of health information management including medical terminology, health insurance procedures, and clinical confidentiality policies.
- Experience with medical coding (ICD-9/10, CPT) and medical billing processes to support accurate documentation review and revenue cycle management.
- Bilingual abilities are a plus to serve diverse patient populations effectively.
- Excellent clerical skills including typing (10 key typing), filing, phone communication, and medical administrative support are required to excel in this role.
Join us in making a difference by providing exceptional patient service through energetic engagement and meticulous administrative support!
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $20 - $30