What are the responsibilities and job description for the Account Manager (Inside Sales) position at Creative Safety Supply?
Company Description Creative Safety Supply helps businesses create safer, more organized, and more efficient workplaces through effective visual communication. The company provides a wide range of products, including industrial label printers, heavy-duty floor tape, OSHA/ANSI-compliant signage, and Lean and 5S tools that support both regulatory compliance and performance improvement. Its solutions, such as SafetyTac® Floor Tape and LabelTac® Industrial Label Printers, are trusted worldwide for durability and clarity in demanding environments. With deep in-stock inventory and fast shipping, Creative Safety Supply focuses on reliability, responsive support, and long-term customer relationships. The company’s mission is to solve safety and efficiency challenges with tough, tested products and proven visual systems.
Role Description This full-time, on-site Account Manager (Inside Sales) role is based in Beaverton, OR. The Account Manager will manage and grow assigned customer accounts, conduct outbound and inbound sales calls, and respond to inquiries about products, pricing, and solutions. Day-to-day responsibilities include qualifying leads, identifying customer needs, recommending appropriate visual safety and Lean solutions, and preparing quotes and sales proposals. The role involves maintaining accurate records in the CRM system, following up on opportunities, and ensuring a high level of customer satisfaction through timely communication and problem-solving. The Account Manager will collaborate with internal teams to support order fulfillment, resolve issues, and contribute to sales goals and continuous improvement initiatives.
Qualifications
Role Description This full-time, on-site Account Manager (Inside Sales) role is based in Beaverton, OR. The Account Manager will manage and grow assigned customer accounts, conduct outbound and inbound sales calls, and respond to inquiries about products, pricing, and solutions. Day-to-day responsibilities include qualifying leads, identifying customer needs, recommending appropriate visual safety and Lean solutions, and preparing quotes and sales proposals. The role involves maintaining accurate records in the CRM system, following up on opportunities, and ensuring a high level of customer satisfaction through timely communication and problem-solving. The Account Manager will collaborate with internal teams to support order fulfillment, resolve issues, and contribute to sales goals and continuous improvement initiatives.
Qualifications
- Demonstrated Inside Sales experience, including proficiency with phone- and email-based selling.
- Strong Account Management skills, with the ability to build relationships and manage a portfolio of customers.
- Experience with Lead Generation, prospecting, and qualifying opportunities.
- Track record of achieving Sales targets and effectively closing opportunities.
- Commitment to Customer Satisfaction, with excellent listening, problem-solving, and follow-up skills.
- Strong verbal and written communication skills, and comfort presenting product solutions.
- Proficiency with CRM software and basic office tools (e.g., email, spreadsheets, online catalogs).
- Ability to work on-site in Beaverton, OR, in a fast-paced environment and collaborate with cross-functional teams.
- Prior experience in B2B sales, industrial products, or safety/Lean solutions is beneficial.
- High school diploma or equivalent required; post-secondary education in business or a related field is a plus.