Account Manager

About the job

Our client is an award-winning global entertainment company inspiring kids everywhere to laugh, learn and grow. The company is behind some of the biggest kids' entertainment brands in the world including CoComelon and Blippi. They believe every child should have access to their entertaining and enriching content, which is why their shows are available on more than 150 video platforms globally including Netflix, Disney , BBC iPlayer and YouTube Kids. They are also a global leader in pre-school music and audio experiences, available on 100 audio platforms globally. Their brands extend far beyond the screen to include streaming music, toys, games, books, live events, and even theme park exhibits. They are part of Candle Media, an independent, creator-friendly home for cutting-edge, high-quality, category-defining brands and franchises.

📍New York, NY, On-site Full Time

The Role

As an Account Manager, you will manage day-to-day client relationships, oversee ongoing business, and ensure seamless execution across campaigns and initiatives. In Brand Partnerships, this means helping bring imaginative programs to life inside their world, from custom social integrations and YouTube content to Roblox sponsorships and cross-channel campaigns for major household-name brands.

You will partner closely with internal teams to deliver on what was promised, keeping timelines tight, details organized, and communication clear. While sales and creative shape the vision, you help make it real, ensuring every campaign runs smoothly and every brand feels confident stepping into their colorful universe.

This role is perfect for someone who is organized, proactive, and energized by building strong client relationships in a fast-moving, playful environment where global brands connect with beloved kids content.

Responsibilities

• Serve as the primary day-to-day point of contact for assigned client accounts, managing ongoing relationships and ensuring high-quality account stewardship.
• Own post-sale account management, ensuring clients receive what was promised and campaigns are executed accurately and on time.
• Develop a strong understanding of your clients' businesses, goals, and challenges, and apply that knowledge to support healthy, long-term partnerships.
• Partner closely with internal teams including brand partnerships, media & ad ops, creative, production, social, marketing, data, and finance to manage deliverables and timelines.
• Oversee account coordination including media integrations, asset delivery, creative approvals, production schedules, and campaign reporting.
• Run client status meetings, providing clear updates, proactive communication, and strong follow-ups.
• Monitor account health, flag risks early, and work cross-functionally to resolve issues efficiently.
• Identify opportunities within existing accounts to enhance performance, improve client satisfaction, and support incremental growth.
• Participate in brainstorming sessions to support client pitches and ongoing partnership ideas.
• Collect and analyze campaign performance data and consumer trends to inform client discussions and reporting.
• Become knowledgeable in their IP and the kids and family entertainment ecosystem, including how it connects to paid media, marketing, and social strategies.

*Strong preference for candidates with deep YouTube channel management experience within established digital media ecosystems.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Free Food & Snacks
• Wellness Resources
• and more!