Pool Maintenance

As a Pool Maintenance Specialist at Creative Environments, you'll be the face of our brand, embodying unwavering professionalism and delivering exceptional service to ensure client satisfaction and account retention. Ensuring the cleanliness, safety, and optimal functioning of clients' pools and spas, you will adhere to all safety protocols and industry guidelines. Your meticulous attention to detail and commitment to safety will promote enjoyable pool experiences for clients, from maintaining chemical balance to recommending proactive maintenance services. Elevating client satisfaction is your priority, achieved through consistent excellence and high-level expertise. Performing all duties with excellent customer service and fluency in verbal and written English is essential. 

Duties

• Remove debris from pool by brushing, skimming, and emptying skimmer baskets 
• Checks chemical balance to ensure pool is maintained sanitary and free of algae. 
• Checks equipment for efficacy and reports any damages to the office staff 
• Recommend proactive maintenance services for clients as needed 
• Drive vehicle to locations while safeguarding equipment and supplies in the vehicles. 
• Assist lead pool repair technicians when necessary  
• Provides daily service report via company provided work order software 
• Uses appropriate PPE’s as required by the position. 
• Ability to use tools according to manufacturing guidelines and company standards. 
• Ability to adhere to safety standards required by the position. 
• Ability to learn and retain technical information regarding pool equipment and chemicals 

• Valid AZ drivers license, clean driving record, and pre-employment drug screening 
• Technical Experience Requirements: 
• 1 year experience in water hydraulics, water chemistry, plumbing, or electrical 
  1. Experience in pool maintenance, operations, and repair techniques 
  2. Certifications such as Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) preferred 
  3. Ability to read blueprints and plumbing schematics  
• Excellent verbal and written communication skills to effectively interact with clients and team members 
• Strong commitment to providing exceptional customer service and the ability to manage client relationships proactively 
• Good physical condition, as the role requires manual labor, lifting up to 50 lbs, and working in various weather conditions