What are the responsibilities and job description for the Food Service Director position at Creative Dining Services?
Food Service Director
Northwest Iowa Community College | Sheldon, IA
Salary: $60,000–$70,000 annually
Lead a Team. Feed a Campus. Build a Community.
Are you passionate about creating outstanding dining experiences that bring people together? Do you love developing teams, serving fresh, high-quality meals, and making a positive impact every day? Creative Dining Services is seeking a Food Service Director to lead our dining program at Northwest Iowa Community College in Sheldon, Iowa.
This is more than a food service leadership role—it's an opportunity to become part of a welcoming campus community where you'll help fuel student success through exceptional meals and outstanding hospitality. If you're looking for a company that invests in your professional growth, values your leadership, and gives you the tools to succeed, we'd love to meet you.
What You'll Do
As Food Service Director, you'll oversee all aspects of campus dining operations while creating an environment where students, guests, and team members feel valued.
You'll:
- Lead and inspire the onsite management team and dining staff
- Deliver delicious, high-quality meals that students look forward to every day
- Build strong relationships with campus leadership and the college community
- Manage budgets, financial performance, purchasing, and labor costs
- Ensure excellence in food quality, safety, sanitation, and regulatory compliance
- Develop merchandising and marketing initiatives to enhance the dining experience
- Hire, coach, mentor, and develop team members for long-term success
- Analyze operational performance and identify opportunities for continuous improvement
- Maintain Creative Dining Services' high standards for hospitality and customer satisfaction
What We're Looking For
The ideal candidate has a passion for hospitality, strong leadership skills, and a desire to make a difference through food service.
Qualifications include:
- Bachelor's degree in Business, Hospitality Management, or a related field preferred
- In lieu of a degree, at least 10 years of successful management experience
- Experience leading teams in food service, hospitality, or dining operations
- Strong financial management and budgeting skills
- Excellent communication and customer service abilities
- Critical thinking and problem-solving skills
- Experience training and developing employees
- Proficiency with Microsoft Office and other business systems
- ServSafe Certification (required)
- Allergen Certification (required)
Why Creative Dining Services?
At Creative Dining Services, we believe our people are our greatest strength. We support our leaders with opportunities for professional growth, career advancement, and ongoing development while fostering a culture built on teamwork, service, and excellence.
We Offer:
- Competitive salary
- Bonus opportunity
- Medical, dental, and vision insurance
- DailyPay – access your earned wages when you need them
- 401(k) with company match
- Paid time off
- 20% discounted tuition at Davenport University
- Professional growth and leadership development opportunities
- A supportive team culture where your contributions make a real impact
If you're ready to lead a talented team, create memorable dining experiences, and become an important part of the Northwest Iowa Community College community, apply today and discover why a career with Creative Dining Services is so rewarding.
About Creative Dining Services
Creative Dining Services partners with colleges,
universities, Fortune 100 companies, full-service senior living communities,
conference centers and K-12 schools and camps to provide a different kind of
hospitality and facility management services experience – one that’s fun,
innovative, and focused on your community. Why? Because that’s how
it should be.
Creative Dining Services is an Equal Opportunity Employer and Veteran-Friendly!
Salary : $60,000 - $70,000