Creative Project Manager

The Creative Project Manager is responsible for budgeting, timelines/work back schedules, project team management, client relations, vendor management, and the day-to-day implementation of the creative deliverables. Such deliverables could include concepting and brand ID, attendee journey design, Expo layout, scenic design, signage and branding, furniture, video and media, content development, and more.

The Creative Producer supports the design and development of all aspects of our creative offerings. The Creative Producer is responsible for budgeting, timelines/work back schedules, project team management, client relations, vendor management, and the day-to-day implementation of the creative deliverables. Such deliverables could include concepting and brand ID, attendee journey design, Expo layout, scenic design, signage and branding, furniture, video and media, content development, and more.

YOU SHOULD HAVE

• 5 years of experience managing creative projects
• Microsoft Office suite, Google Suite & Drive, AirTable and/or Quip program experience preferred; Monday.com experience is a bonus
• Experience presenting and supporting concepts to internal and external teams and clients
• Ability to work independently, in a team, and as a report to a project lead
• Ability to support and work collaboratively with different workstyles, teams, clients seamlessly
• Successfully perform in a high stress, fast-paced environment
• Accept changes with short notice and tolerate frequent interruptions
• Ability to maintain high levels of confidentiality
• Thrive on collaboration with team members
• Work independently and interdependently

ESSENTIAL RESPONSIBILITIES

• Support the creative team as needed from a logistical standpoint.
• Advocate for client creative needs with the team understanding the budget and information needed to support from a production standpoint.
• Manage client in partnership with the Creative Director and Executive Producer
• Direct client communication to assure team can focus on the deliverables and ensure communication is organized and responsive
• Respect and understand the creative process on a project
• Track all creative deliverables through team tools and in accordance with client needs.
• Communicate clearly with team members and clients
• Be the connective tissue holistically and know the project inside and out to ensure successful results
• Create and manage approved budget, tracking all related financials related to project and/or workstream
• Set timelines and associated milestones for all projects, integrating with other service lines when required
• Drive process and timeline with internal and client teams for creative design, reviews, and approvals AND vendor partners on deadlines, proofs, final file delivery and onsite execution
• Establish good relations with vendors and work with vendors in securing needed materials on time, within budget and meeting requested specifications.
• Report weekly to project lead on all updates including team hours, budget changes and updates
• Manage internal and client facing documents including but not limited to: signage grids, signage plans, integrated space plans, attendee journey docs, furniture grids, etc.
• Lead internal and external meetings, take notes, set agendas, follow up on action items for the creative team
• Go above and beyond to ensure client and company success
• Effectively manage a high volume of work and consistently provide a high quality of work output
• Utilize creative problem solving all along the planning cycle, consistently looking for ways to deliver more effectively
• Review creative layouts with the Creative Director or Creative Lead and collectively provide feedback
• Manage approved scope of project and notify team of any scope changes
• Manage timeline and workback; communicate changes to the team and clients when necessary - keep the creative team on track; set and meet expectations with clients
• Communicate with Executive Producer weekly on budget updates and when change orders are necessary
• Communicate with the Resourcing team when (budgeted) creative resources are needed
• Set up and lead internal creative review meetings between the project team (prior to client calls)
• Communicate with client the status of creative deliverables
• Identify and track when a new resource is needed to support the deliverable. (Copywriter, Graphics, Animations, UX/UI, Etc.)
• Manage legal reviews as necessary
• Support creative budget reconciliation
• Project wrap and archive content

COMPETENCIES

• Creative problem-solving skills
• Time Management Skills
• Task/project management
• Customer Focus
• Interpersonal Communication
• Professional written & verbal communication
• Presentation Skills