Community Manager

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Our consumer goods brand is seeking a Community Manager to serve as the primary voice of assigned baby and child care brands across owned social media channels. This role focuses on direct, day to day engagement with consumers, both proactively and reactively, to deliver a positive, human, and consistent brand experience. The Community Manager acts as a connector between consumers and internal teams by gathering insights, flagging emerging risks, and sharing feedback that supports brand, quality, legal, consumer services, and other cross functional partners. This is a hands on engagement role and is not focused on social media strategy or campaign development.

The Basics
Duration: 8.5 month assignment
Hours per week: 40 hours/week
Location requirements: Fully Remote. Must live in the US
Team: Baby and childcare category, supporting multiple brands within the sector

Top 3 Required Qualifications

• Hands on experience using Sprinklr for social media community management
• Strong social media copywriting, editing, and consumer engagement skills, including risk aware response management
• Bachelor's degree in communications, marketing, public relations, journalism, or a related field, or equivalent professional experience, with professional fluency in written and spoken English

Other Qualifications
-A minimum of one to two years of experience in community management, social media engagement, or a related role is typically expected. 
-Experience working with consumer brands and engaging large audiences across owned social platforms is preferred. 
-Bilingual capability in Spanish or French is a plus but not required. 
-Personal or professional experience related to childcare is considered a nice to have. 
-Candidates must be comfortable collaborating with internal teams and external agency partners and representing a cohesive consumer engagement perspective.

Key Responsibilities

• Engage directly with consumers across owned social media channels using integrated social management tools
• Manage proactive and reactive social conversations while maintaining brand voice and tone
• Monitor social channels to identify trends, opportunities, potential risks, and emerging issues
• Collaborate with internal teams and external agency partners to support ongoing brand and engagement initiatives
• Contribute to agile, timely social content including FAQs and approved consumer response copy
• Document and share best practices for social copywriting and engagement across community management teams
• Maintain up to date knowledge of social media trends, platform changes, and engagement best practices
• Support the development, management, and maintenance of social media initiatives as business needs evolve

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

Email Your Resume In Word To
asella@creativecircle.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AS30-1985224 -- in the email subject line for your application to be considered.
Ashley Sella - Senior Recruiter, National Delivery

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.

This job was first posted by Creative Circle on 04/27/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

This job was posted on 04/27/2026 and is open for 60 days

Everforth Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.  Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.

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