Creations Boutique- Store Manager (Tucson Mall)

Creations is an Arizona based boutique inspired by a global lifestyle & deeply rooted in bohemian influences. We are looking for a strong group of individuals to join our team as we expand in the AZ Territory!

Creations Boutique seeks an experienced and passionate Store Manager who will lead by example to create a customer experience that is inspiring, unique and entertaining for our customers. The Store Manager assumes full accountability for the store. They will provide leadership and direction to the entire store team, exuding excitement and professional presence. The SM will oversee all aspects of store performance through sales management, operational and personnel functions, as well as store visual aesthetics and environment. By initiating long-term strategies and company initiatives, the SM will also ensure maximum productivity, profitability, operational excellence and compliance with company procedures. The SM builds community relationships that enhance the Creations brand.

Store Managers are self starters, self motivated, and entrepreneurs.

Responsibilities:
-Generate and analyze sales and merchandise reports in order to drive sales
-Maximize store sales through a strong level of customer service, business and key metric analysis and apply observations to merchandising strategies
-Communicate & Build Relationships in order to create a strong communication and teamwork. Ensures a seamless balance of operational and visual priorities and to facilitate problem-solving
-Utilize strong decision making skills and discretion to establish business objectives and strategies
-Create and foster a culture that ensures the customer is the focus of all activities
-Oversee and maximize store volume and profit in accordance with store/company goals through excellent staffing, top notch customer service and attention to detail
-Ensure customer service, merchandising, and operational standards are met through company-defined practices and processes
-Monitor results by creating short-term and long-term strategies, processes, and events that ensure a positive in-store experience for both our store team and customers
-Use creative strategies to develop personalized training plans that build skills and expertise. Foster a culture of problem solvers and people that take action
-Work with new systems of communication to share ideas and information from a distance and communicate with multiple stores and teams at once. Utilize this to build community within the team and create a shared experience between within the company
-Address poor performance by initiating and administering corrective action for all store employees
-Deliver annual performance reviews for team to promote progress and provide feedback/ constructive criticism
-Define personal leadership development by utilizing company tools, while also actively seeking feedback from the team members, peers, and leaders
-Plan and promote the daily schedule of employees and the business which can include interviews, hires, schedules, and disciplines employees
-Monitors daily payroll, adjusting the schedule accordingly, and completing register audits when necessary
-Continuously talent plan to build a strong internal bench, maintain a network of great candidates, and hire exceptional people.
-Spend at least 60% of the shift performing Leader on Duty tasks

Qualifications, skills, and knowledge:
-Must have at least 3 to 5 years of retail management experience
-Must have stellar customer service skills
-Must be skilled in coaching, counseling, communication, and conflict resolution
-Must have excellent time management skills
-Must be knowledgeable in POS systems
- Drive brick and mortar brand awareness through Social Media accounts that reflect the evolution of the retail environment.
-Must posses strong leadership and delegating skills
-Must posses strong strategic planning skills
-Must posses strong multi-tasking skills
-Must have strong assessment, decision making, and communication skills
-Must be extremely self motivated and posses entrepreneurial spirit and a start-up mentality to drive business
-Ability to drive sales through stellar customer service, excellent visual presentation, and full understanding of the business
-Must be able to coach and counsel a team, develop others, and embrace and lead change
-Ability to lift 50 lbs.
-Must be able to work 40 hours per week
-Must be available to work a flexible schedule to meet the needs of the business, which may include closing and weekend shifts.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person