Assistant Store Manager

Job Summary
We are seeking a dynamic and motivated Assistant Store Manager to join our ice cream team! In this energetic role, you will support the store’s daily operations, lead and develop team members, and ensure an exceptional customer experience. Your leadership will drive sales, optimize inventory management, and uphold our high standards for store presentation and customer service. This position offers an exciting opportunity to grow your management skills in a fast-paced environment while making a positive impact on our community of shoppers. The ideal candidate is proactive, organized, and passionate about retail excellence.

Responsibilities

• Assist the Store Manager in overseeing daily store operations, including sales, staffing, and inventory control.
• Lead and motivate team members through effective training, coaching, and performance management to foster a high-energy sales environment.
• Manage employee orientation, interviewing, recruiting efforts, and scheduling to ensure optimal staffing levels.
• Handle customer inquiries with professionalism using excellent phone etiquette and communication skills.
• Oversee POS (Point of Sale) systems for accurate cashiering, pricing adjustments, and cash handling procedures.
• Maintain inventory accuracy through stock management, merchandising, stocking, and inventory control practices.
• Support marketing initiatives and promotional activities to boost sales and store visibility.
• Ensure compliance with safety standards, store policies, and procedures including payroll processing, bookkeeping, and administrative tasks.
• Assist with budgeting, sales management, and retail math to meet or exceed sales targets.
• Supervise shift management duties such as opening/closing procedures and ensuring smooth store operations.

Experience

• Proven experience in retail management or assistant manager roles with a strong background in supervising teams.
• Demonstrated skills in negotiation, customer service excellence, and employee training & development.
• Familiarity with inventory management systems, POS technology, merchandising techniques, and retail math principles.
• Experience in recruiting, interviewing candidates, payroll processing, bookkeeping, and cash handling is highly desirable.
• Multilingual or bilingual abilities are a plus to better serve diverse customer bases.
• Strong organizational skills with the ability to prioritize tasks effectively while managing multiple responsibilities.
• Previous experience in grocery stores or similar retail environments is advantageous but not mandatory. Join us to be part of a vibrant team dedicated to delivering outstanding shopping experiences! We value leadership qualities that inspire others and foster a collaborative work environment where everyone can thrive. This role is paid — offering you the chance to develop your career while contributing to our success story!

Pay: $18.50 per hour

Work Location: In person

Salary : $19