Project Manager

Job description:

Overview
Join our growing team as a Project Manager, where you will be at the forefront of client engagement and emergency communication. In this role, you will oversee project planning, scheduling and execution, ensuring all phases adhere to insurance standards and client specifications. Your leadership will drive project success by managing teams, coordinating with insurance adjusters and insureds, responding swiftly to urgent situations, ensuring customer satisfaction, all while maintaining a focus on exceptional customer service. Your energetic approach and technical expertise will help foster strong relationships with insurance agents, adjusters and contractors. This paid position offers an exciting opportunity to develop your leadership skills and make a meaningful impact in fast-paced environments.

Duties

• Develop comprehensive project plans including scope, schedule and cost estimates.
• Manage accounts effectively by developing tailored solutions, ensuring customer needs are met with precision and professionalism.
• Respond promptly to emergency situations or urgent client requests, acting as the first responder to facilitate swift resolution and support.
• Maintain organized records of activities, client interactions, and incident reports using Xact Analysis and RestorNet.
• Collaborate with internal teams to identify opportunities for growth and develop strategic action plans.
• Provide exceptional customer service by addressing inquiries, resolving issues efficiently, and fostering long-term relationships.

Experience

• Strong communication skills with the ability to deliver and explain complex technical information clearly.
• Demonstrated leadership qualities with the capacity to handle responsibilities independently while coordinating with team members.
• Proficiency in analysis skills for assessing market trends, customer needs, and performance metrics.
• Familiarity with Microsoft Office Suite including Word for documentation, Xactimate, and organizational tools for managing multiple accounts.
• Experience in contents restoration is advantageous; however, a passion for learning about the restoration space is essential.
• Ability to work in fast-paced settings requiring excellent organizational skills and the capacity to respond quickly as a first responder. This role is ideal for motivated individuals eager to combine their expertise with a proactive approach to emergency response—making a real difference every day!

Work Location: In person

Pay: $40,000.00 - $55,000.00 per year

Work Location: In person

Salary : $40,000 - $55,000