Licensing Supervisor

CRC Group is a leading, independent pure-play brokerage and underwriting specialty insurance distributor. Our culture puts people first, prioritizing long-term relationships, ethical decision-making, and continuous improvement. As a result of listening to our employees, CRC Group earned a Top Workplaces USA award three years in a row based solely on employee feedback and CRC Group is currently Great Place To Work Certified! If you want to work for a company where employees are valued and growth is encouraged, CRC Group could be the place.

The Licensing Supervisor oversees the daily operations of the licensing team, ensuring compliance with state and regulatory requirements for insurance licensing. This role is responsible for guiding team activities, monitoring service levels, providing expertise on licensing processes, and supporting operational improvements to maintain efficiency and mitigate risks.

KEY RESPONSIBILITIES:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Supervise daily licensing activities to ensure timely and accurate completion of state and regulatory filings.

• Provide guidance and training to licensing staff, offering subject-matter expertise on compliance and procedural changes.

• Monitor key performance indicators and team productivity, taking corrective actions as needed.

• Coordinate with internal stakeholders to address escalations or resolve complex licensing issues effectively.

• Ensure adherence to company policies, compliance standards, and state regulations related to insurance licensing.

• Identify and implement process improvements for operational efficiency and risk mitigation.

• Prepare reports on licensing metrics and compliance performance for leadership review.

• Support audits and regulatory reviews by providing accurate documentation and records.

EDUCATION AND EXPERIENCE

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in business, finance, or related field preferred.

• Equivalent combination of education and experience will be considered.

• 3–5 years of experience in insurance licensing or regulatory compliance roles.

• Prior supervisory or team lead experience is required.

CERTIFICATIONS / LICENSES / REGISTRATIONS

• State-specific insurance producer or adjuster license preferred.

• Compliance or licensing-related designations (such as AINS) beneficial.

FUNCTIONAL SKILLS

• Knowledge of insurance licensing regulations, state statutes, and compliance requirements.

• Ability to interpret and apply state rules and regulatory mandates.

• Proficient organizational and time management skills to meet strict deadlines.

• Strong analytical and problem-solving skills for handling complex cases.

• Effective leadership skills, including coaching and team development.

• Excellent communication and interpersonal skills for stakeholder interaction.

• Proficiency in licensing management systems and Microsoft Office applications.

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

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