Tier 3 Data Center Engineer

We are currently looking for a Tier 3 Data Center Engineer. We have 1 open position. Please apply and we can discuss!

Location: Remote

Salary: $130,000 - $150,000

Benefits: Full benefits

Type: Direct Hire

Sponsorship Available: No

Must have skills:

• A minimum of seven years of hands-on engineering work within data center environments.
• Background maintaining large-scale VDI deployments, along with advanced proficiency in VMware technologies.
• Demonstrated track record of taking ownership of intricate Tier 3 escalations across several client environments, running environment reviews, and steering technical conversations.
• Familiarity with enterprise-grade storage and data protection platforms such as Pure Storage, Isilon, NetApp, Veeam, Rubrik, Cohesity, or comparable solutions.
• A consultative, advisory mindset with the ability to evaluate an environment, spot gaps and risks, clearly communicate findings, and suggest enhancements.
• Excellent interpersonal skills that allow you to establish rapport, credibility, and lasting trust with clients.

Responsibilities:

• Take ownership of VDI platforms (Horizon/Citrix) by supporting, tuning, and ensuring consistent, dependable performance while pinpointing bottlenecks and scaling limitations.
• Serve as the senior escalation resource for challenging infrastructure and VDI problems, addressing performance, availability, and end-user experience concerns.
• Carry out root cause investigations and propose durable, long-term resolutions.
• Partner with clients and internal groups to assess environments, uncover misconfigurations, and deliver recommendations that boost stability and performance.
• Grow internal VDI capabilities by coaching and developing Tier 2 staff and other support teams across virtualization, storage, networking, and disaster recovery.

If the above seems like a fit, then apply!!

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