What are the responsibilities and job description for the Floor Manager position at Crazy Pizza?
'Get ready to serve up slices of joy & a side of crazy fun? Welcome to the pizza party of a lifetime!'
Who We Are
Crazy Pizza isn't just your average restaurant; it’s a way of life, a spirited revolution in Italian dining. With handcrafted mozzarella, DJs spinning vintage beats, and an atmosphere that's equal parts party and culinary delight, we’re redefining what it means to dine out. If you’ve ever dreamed of running a restaurant that’s glamorous yet playful, daring but never over-the-top, then you might just be the “crazy” we’re looking for. Our NYC Soho flagship is ready to bring the Italian Dolce Vita to the heart of Manhattan, and we need a dynamic floor manager to lead the charge.
Who We Are Looking For
We are seeking an energetic and enthusiastic Manager to help manage our vibrant Soho, New York location. As the Floor Manager, you will be responsible for overseeing the daily operations on the restaurant floor, ensuring an exceptional guest experience, and supporting a high-energy, dynamic team. This role is perfect for a hands-on leader who thrives in a lively environment and has a passion for hospitality and creating unforgettable dining experiences, with live entertainment!
Essential Duties of This Role:
- Manage day-to-day floor operations, ensuring smooth and efficient service while upholding Crazy Pizza’s brand and operational standards.
- Lead by example, setting the tone for the team and fostering a positive, energetic environment.
- Ensure that all guests receive a warm welcome and are provided with an unforgettable dining experience.
- Assist in coordinating with the kitchen, bar, and service teams to maintain seamless service and resolve any issues that may arise.
- Monitor and uphold the quality of service, food, and beverages to ensure they meet Crazy Pizza’s high standards.
- Train, mentor, and support staff to help them develop their skills and ensure they meet performance expectations.
- Handle guest concerns and complaints with professionalism, ensuring a positive resolution and maintaining the restaurant’s reputation.
- Assist in managing inventory, scheduling, and other administrative duties as needed.
- Perform additional duties as directed by the management team.
Qualifications:
- Proven experience in a leadership role within a high-volume, fast-paced restaurant environment.
- Possess a lively and vibrant personality- Crazy Pizza delivers Pizza with Live entertainment daily!
- Strong communication, team management, and conflict resolution skills.
- A passion for hospitality and creating memorable guest experiences.
- Knowledge of Italian cuisine and culture is a plus.
- Flexibility to work evenings, weekends, and holidays.
- Ability to remain calm and composed under pressure, ensuring smooth operations.
Why Crazy Pizza?
Because we’re redefining what it means to dine out.
At Crazy Pizza, every meal is a celebration, and we want you to be part of it. Join our team, and let’s create something extraordinary together
- Paid Time Off
- Career Development and Growth Opportunities
- Employee Dining Discounts
Crazy Pizza New York is operated by Atelier House Hospitality in affiliation with Altamarea Group. Crazy Pizza is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Salary : $70,000 - $85,000