What are the responsibilities and job description for the Customer Service Rep position at Crawford Thomas Recruiting?
Customer Service Representative – Seasonal (Holiday Temp)
Location: Leschi, Seattle, WA – In-Office, 5 Days a Week, Starting Early November through February
Pay: $21-$22/hr
Our client is looking for an enthusiastic, upbeat Customer Service Representative to help spread cheer and deliver exceptional service this holiday season. In this seasonal role, you’ll provide friendly, accurate, and timely assistance to their customers via phone and email, ensuring every interaction reflects their high standard of care.
Key Responsibilities Provide excellent customer service through phone and email, responding to order inquiries, product questions, and return requests. Manage and prioritize multiple inquiries at once (50 calls/emails per day). Maintain a positive, solution-oriented attitude, even in challenging situations. Accurately process customer orders and returns according to established procedures. Document customer concerns thoroughly and escalate to management when needed. Support teammates by contributing to a positive team environment.
Qualifications Previous customer service experience preferred (retail or e-commerce a plus). Strong verbal and written communication skills. Confident with Microsoft Office Suite and learning new systems. Organized and detail-oriented, with the ability to manage multiple priorities under deadlines. Friendly, patient, and solutions-focused approach to customer interactions. Willingness to learn about our products and policies to serve customers effectively.
This is a seasonal, in-office position for the holiday period, perfect for someone who thrives in a fast-paced, customer-focused environment!,
Location: Leschi, Seattle, WA – In-Office, 5 Days a Week, Starting Early November through February
Pay: $21-$22/hr
Our client is looking for an enthusiastic, upbeat Customer Service Representative to help spread cheer and deliver exceptional service this holiday season. In this seasonal role, you’ll provide friendly, accurate, and timely assistance to their customers via phone and email, ensuring every interaction reflects their high standard of care.
Key Responsibilities Provide excellent customer service through phone and email, responding to order inquiries, product questions, and return requests. Manage and prioritize multiple inquiries at once (50 calls/emails per day). Maintain a positive, solution-oriented attitude, even in challenging situations. Accurately process customer orders and returns according to established procedures. Document customer concerns thoroughly and escalate to management when needed. Support teammates by contributing to a positive team environment.
Qualifications Previous customer service experience preferred (retail or e-commerce a plus). Strong verbal and written communication skills. Confident with Microsoft Office Suite and learning new systems. Organized and detail-oriented, with the ability to manage multiple priorities under deadlines. Friendly, patient, and solutions-focused approach to customer interactions. Willingness to learn about our products and policies to serve customers effectively.
This is a seasonal, in-office position for the holiday period, perfect for someone who thrives in a fast-paced, customer-focused environment!,
Salary : $21 - $22
