Clinic Certified Medical Assistant (CMA) - $5,000 Recruitment Bonus

Essential Duties and Responsibilities:

• General:
• Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
• Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.
• Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.
• Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.
• Educates patients by providing medication and diet information and instructions; answering questions.
• Completes records by recording patient examination, treatment, and test results.
• Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances health care practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Non-Essential Duties and Responsibilities:

• Perform other duties as assigned

Professional Requirements

• Complete annual education requirements.
• Maintain patient confidentiality at all times.
• Report to work on time and as scheduled.
• Wear identification while on duty.
• Maintain regulatory requirements, including all state, federal and local regulations.
• Represent the organization in a positive and professional manner at all times.
• Comply with all organizational policies.
• Conduct oneself as a professional in accordance with PRIDE values.
• Participate in performance improvement and continuous quality improvement activities.
• Attend regular staff meetings and in-services.

Required Knowledge, Skills, and Abilities

• Must demonstrate aptitude and ability in caring for patients of all ages
• Must be aware of common patient problems and take steps to inform nurses of patient problems
• Basic nursing process
• Basic knowledge and skills required for department computer system
• Effective communication skills
• Excellent customer service
• Excellent organizational skills

Education/Certification Requirements:

• General:
  • High school graduate or equivalent
  • Successful completion of certified Medical Assistant course
  • 1-2 years professional experience in a clinic setting (preferred).
• Specific:
  • BLS

Experience Requirements (mandatory and preferred):

• Previous nurse aide experience preferred

Training Provided:

• Computer training
• In all areas of job function and hospital safety
• In-service on new equipment
• BLS (renewal every two (2) years)
• Child & Dependent Adult Abuse

Equipment, machines, and tools:

• Computer
• Thermometer
• BP monitor
• Glucose monitor
• SCD
• Bear Paws
• EHWB
• Pager

Job Characteristics:

• Active member of the clinic team
• Works independently under the direction of the charge nurse and/or unit manager
• Requires the ability to adapt to a changing environment
• Must be willing to accept new ideas and work under stressful conditions
• Detail oriented
• Works accurately

Other:

• (Include Annual educational requirements if appropriate)
  • Attends 10 of 12 nurse’s meetings per year
  • Renew BLS every two (2) years
  • Attend all mandatory in-services
  • Attend departmental meetings
  • Comply with department dress code
  • Subject to call in or extended work days in some situations
  • Responsible for quality customer service
  • Comply with all appropriate Hospital rules and guidelines.

Physical Requirements:

• Climate Conditions: Occasional exposure to hot, humid conditions
• HAZMAT
  • Frequent exposure to chemicals requiring skill in handling
  • May be exposed to body fluids, blood or tissues; protective equipment required

* Must be able to hear alarms on equipment, patient call lights, phone and instructions by physicians and staff members either by phone or in person.  Must be able to respond quickly.